PREVIEW COULD NOT BE LOADED ERROR

  • Resolved bintmahfudh

    (@bintmahfudh)


    5 years, 8 months ago

    Hi
    I have tried all the possible ways that were suggested in the elementor video

    I even read from to read and follow all steps but none worked for all my pages, the above page I linked is just one of the pages where elementor didn’t work yet it was working very fine before like 2 months. All my pages are not working now. I contacted hostgator and they checked and found out elementor has an error. The site database is okay but elementor is not working. They asked me to get PHP requirements for elementor plugin. Kindlyhelp me with PHP requirements for elementor plugin
    My site is https://www.theislamicreflections.com

    Please solve this issue. Thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • I know you said you followed all instructions but just to verify, https://docs.elementor.com/article/245-preview-could-not-be-loaded lists suggestions for solving this.

    You can find Elementor’s system requirements here: https://docs.elementor.com/article/38-requirements

    Can you tell us what the Preview Could Not Be Loaded message says? Depending on the message, different reasons will be indicated for the problem.

    Thread Starter bintmahfudh

    (@bintmahfudh)

    Hi! The message reads like this

    The preview could not be loaded
    We’rd sorry but something went wrong with. Click on learn more and follow each of the steps to solve it.

    I contacted hostgator support chat to have my PHP requirements of elementor adjusted. I gave them the link above you shared but still I tried just now and the same above message pops and I can’t access the page to do any editting. I am using STOREFRONT as my theme. Kindly let me know what’s wrong ? Doesn’t storefront and elementor work a long? How come I accessed the pages 2 months ago and did all editing and when I am on the final touches. It now started to act up. I am so devastated please help day in day out I am trying to fix this yet its not working. I am having my deadline approaching to launch my site. Please help

    There have been issues with Storefront in the past, but as tens of thousands of themes and plugins update on an ongoing basis, it is impossible to know if any changes at any particular moment might render a theme or plugin compatible or not compatible.

    Can you verify that you tried all the suggestions on the https://docs.elementor.com/article/245-preview-could-not-be-loaded page and none of them worked?

    Have you tried switching themes temporarily to see if a different theme solves the problem?

    Have you tried disabling all other plugins to see if any plugins might now be conflicting?

    If the host is the issue, you can always try setting this up on your localhost to see if it works on your own host, in which case it would point towards a problem with the host itself. You could use something like Local by Flywheel to set up your localhost and use instructions such as https://getflywheel.com/wordpress-support/how-to-import-a-wordpress-site-into-local/ to copy your site to your localhost for testing.

    If you are using Storefront, I think that may mean that you are possibly using Elementor Pro. If that is true, you’ll need to open a support ticket at my.elementor.com. www.remarpro.com rules state that commercial products are not supported here.

Viewing 3 replies - 1 through 3 (of 3 total)
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