• Resolved Jim

    (@jwmc)


    I just installed Metaslider and am trying it. My slider preview is completely empty. Preview is blank even with Twenty Twenty-One theme and all other plugins disabled using Site Health plugin.

    The issue can be found here: https://forestpathology.org
    It works with other themes: No
    It works when I disable all other plugins: No
    Meta Slider version: 3.20.3

    On screen in popup dialog after closing empty preview overlay:
    this.previewIframe.slideshow is null

    In javascript console after pressing Preview:

    MetaSlider: Saving... app.min.js:2:502533
    MetaSlider: Settings saved app.min.js:2:503199
    MetaSlider: Slideshow saved app.min.js:2:503199
    MetaSlider: Preview loaded app.min.js:2:503199
    MetaSlider (vue/v-on handler-error): TypeError: this.previewIframe.slideshow is null
        setupIframe https://forestpathology.org/wp-content/plugins/ml-slider/admin/assets/dist/js/app.min.js?ver=3.20.3:2
        Ut https://forestpathology.org/wp-content/plugins/ml-slider/admin/assets/dist/js/app.min.js?ver=3.20.3:2
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        _wrapper https://forestpathology.org/wp-content/plugins/ml-slider/admin/assets/dist/js/app.min.js?ver=3.20.3:2
        Yr https://forestpathology.org/wp-content/plugins/ml-slider/admin/assets/dist/js/app.min.js?ver=3.20.3:2
        se https://forestpathology.org/wp-content/plugins/ml-slider/admin/assets/dist/js/app.min.js?ver=3.20.3:2
        Kr https://forestpathology.org/wp-content/plugins/ml-slider/admin/assets/dist/js/app.min.js?ver=3.20.3:2
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        S https://forestpathology.org/wp-content/plugins/ml-slider/admin/assets/dist/js/app.min.js?ver=3.20.3:2
        S https://forestpathology.org/wp-content/plugins/ml-slider/admin/assets/dist/js/app.min.js?ver=3.20.3:2
        S https://forestpathology.org/wp-content/plugins/ml-slider/admin/assets/dist/js/app.min.js?ver=3.20.3:2
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        Bo https://forestpathology.org/wp-content/plugins/ml-slider/admin/assets/dist/js/app.min.js?ver=3.20.3:2
        _update https://forestpathology.org/wp-content/plugins/ml-slider/admin/assets/dist/js/app.min.js?ver=3.20.3:2
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        run https://forestpathology.org/wp-content/plugins/ml-slider/admin/assets/dist/js/app.min.js?ver=3.20.3:2
        un https://forestpathology.org/wp-content/plugins/ml-slider/admin/assets/dist/js/app.min.js?ver=3.20.3:2
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        Kt https://forestpathology.org/wp-content/plugins/ml-slider/admin/assets/dist/js/app.min.js?ver=3.20.3:2
        promise callback*Wt https://forestpathology.org/wp-content/plugins/ml-slider/admin/assets/dist/js/app.min.js?ver=3.20.3:2
        ee https://forestpathology.org/wp-content/plugins/ml-slider/admin/assets/dist/js/app.min.js?ver=3.20.3:2
        update https://forestpathology.org/wp-content/plugins/ml-slider/admin/assets/dist/js/app.min.js?ver=3.20.3:2
        update https://forestpathology.org/wp-content/plugins/ml-slider/admin/assets/dist/js/app.min.js?ver=3.20.3:2
        notify https://forestpathology.org/wp-content/plugins/ml-slider/admin/assets/dist/js/app.min.js?ver=3.20.3:2
        set https://forestpathology.org/wp-content/plugins/ml-slider/admin/assets/dist/js/app.min.js?ver=3.20.3:2
        set https://forestpathology.org/wp-content/plugins/ml-slider/admin/assets/dist/js/app.min.js?ver=3.20.3:2
        fetchIframe https://forestpathology.org/wp-content/plugins/ml-slider/admin/assets/dist/js/app.min.js?ver=3.20.3:2
        promise callback*fetchIframe https://forestpathology.org/wp-content/plugins/ml-slider/admin/assets/dist/js/app.min.js?ver=3.20.3:2
        openPreview https://forestpathology.org/wp-content/plugins/ml-slider/admin/assets/dist/js/app.min.js?ver=3.20.3:2
        mounted https://forestpathology.org/wp-content/plugins/ml-slider/admin/assets/dist/js/app.min.js?ver=3.20.3:2
        Ut https://forestpathology.org/wp-content/plugins/ml-slider/admin/assets/dist/js/app.min.js?ver=3.20.3:2
        $emit https://forestpathology.org/wp-content/plugins/ml-slider/admin/assets/dist/js/app.min.js?ver=3.20.3:2
        preview https://forestpathology.org/wp-content/plugins/ml-slider/admin/assets/dist/js/app.min.js?ver=3.20.3:2
        mounted https://forestpathology.org/wp-content/plugins/ml-slider/admin/assets/dist/js/app.min.js?ver=3.20.3:2
        promise callback*mounted/< https://forestpathology.org/wp-content/plugins/ml-slider/admin/assets/dist/js/app.min.js?ver=3.20.3:2
        Ut https://forestpathology.org/wp-content/plugins/ml-slider/admin/assets/dist/js/app.min.js?ver=3.20.3:2
        $emit https://forestpathology.org/wp-content/plugins/ml-slider/admin/assets/dist/js/app.min.js?ver=3.20.3:2
        preview https://forestpathology.org/wp-content/plugins/ml-slider/admin/assets/dist/js/app.min.js?ver=3.20.3:2
        click https://forestpathology.org/wp-content/plugins/ml-slider/admin/assets/dist/js/app.min.js?ver=3.20.3 line 2 > Function:3
        Ut https://forestpathology.org/wp-content/plugins/ml-slider/admin/assets/dist/js/app.min.js?ver=3.20.3:2
        n https://forestpathology.org/wp-content/plugins/ml-slider/admin/assets/dist/js/app.min.js?ver=3.20.3:2
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        Yr https://forestpathology.org/wp-content/plugins/ml-slider/admin/assets/dist/js/app.min.js?ver=3.20.3:2
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        Kr https://forestpathology.org/wp-content/plugins/ml-slider/admin/assets/dist/js/app.min.js?ver=3.20.3:2
        v https://forestpathology.org/wp-content/plugins/ml-slider/admin/assets/dist/js/app.min.js?ver=3.20.3:2
        d https://forestpathology.org/wp-content/plugins/ml-slider/admin/assets/dist/js/app.min.js?ver=3.20.3:2
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        $mount https://forestpathology.org/wp-content/plugins/ml-slider/admin/assets/dist/js/app.min.js?ver=3.20.3:2
        init https://forestpathology.org/wp-content/plugins/ml-slider/admin/assets/dist/js/app.min.js?ver=3.20.3:2
        d https://forestpathology.org/wp-content/plugins/ml-slider/admin/assets/dist/js/app.min.js?ver=3.20.3:2
        d https://forestpathology.org/wp-content/plugins/ml-slider/admin/assets/dist/js/app.min.js?ver=3.20.3:2
    app.min.js:2:503510
Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter Jim

    (@jwmc)

    More info: I tested the slider in a page. As a “FlexSlider” and “R. Slides”, it seems to work fine (although it’s hard to know since I found no demo examples of these sliders on your web site).

    The Nivo and Coin Sliders are buggy on my site. On Nivo, the caption and image are out of sync and a white line sometimes appears across the image. On Coin, the images don’t even appear. The captions do, but they are cut off on the right side of the box.

    Hi,

    Thank you very much for these detailed steps. I tested both Nivo and Coin slider’s slide preview on my end and was able to experience some issues. I’ve reported the issue to the development team so that they check it.

    Please keep watching this ticket and I will notify you once I get any updates.

    Thanks.

    Thread Starter Jim

    (@jwmc)

    Thank you for the reply Arreanne. Just to be clear, as noted in my first post, in Preview I get absolutely nothing for ANY slider, even the default one.

    When putting the sliders on a page with shortcode, I do see the first 2 sliders okay and the noted problems for the second two.

    Yes, both FlexSlider and R. Slider also worked fine on my end and the problem only happened on both Nivo and Coin sliders.

    The issue has already been queued. I’ll update you as soon as I get a respond from the development team.

    Thread Starter Jim

    (@jwmc)

    Right, but my point is, the Preview feature doesn’t work at all for me, with no other plugins and 2021 theme.

    Alright, Please keep watching this ticket and I will notify you once I get any updates.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Preview blank’ is closed to new replies.