Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support cheffernan

    (@cheffernan)

    Hi @happybrain,

    If you would like to set up a privacy policy you can do so in your hubspot settings. Follow the steps in this link (search for “Customize your default cookie policy” on this page):

    This will allow you to set up a consent banner in your hubspot settings with no need for an extra plugin as shown in this image. Copy and colour scheme are customisable (as well as countries where this banner will show and pages that it will show on).

    I am not very familiar with Lubenda and not sure what you mean by a preventative block. You mean you would like to prevent the tracking until the user clicks the Lubenda banner? If this is the case you may want to use the HubSpot tracking code api to prevent tracking until the user has opted in to tracking. I would recommend the HubSpot tracking banner as detailed above as the more easy solution however.

    Let me know if this is helpful or if I have misunderstood your query, I would be happy to help you out further.

    Best,
    Conor

    Thread Starter Happy Brain

    (@happybrain)

    Hello,
    thank you for your reply. We will have a look at our client’s setting as you have suggested.

    Basically we need to add a specific class to HubSpot script to make it compliance with Iubenda. Is there an optimized way in your opinion to make this fix and prevent lost of changes after plugin updates?

    Plugin Support cheffernan

    (@cheffernan)

    Unfortunately there is no way to have local updates to your plugin persist across updates as far as I am aware. It is possible to disable auto updates so that you can control the frequency that you need to make the change at.

    If it was possible for Iubenda to use a custom class then you could use a pre-existing class in the HubSpot script. If you do need to use Iubenda, I would recommend talking to their team about how to listen for changes to the users consent and you could use the HubSpot tracking code api to toggle tracking on and off based on whether the user had consented then.

    Best,
    Conor

    Plugin Support cheffernan

    (@cheffernan)

    Hey @happybrain ,

    I see this thread has been inactive for a couple of days. I’m going to mark as resolved. Let me know if you require any further assistance. Also if you are enjoying using the plugin, we would really appreciate if you could leave us a review.

    Best,
    Conor

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Preventive block of cookies’ is closed to new replies.