• Resolved Ahmed Abu Shamia

    (@colyz93)


    cr_wpml_is_filtered cookie appears when Woocommerce multilingual and Customer Reviews for WooCommerce are active

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support cusrev

    (@cusrev)

    Thanks for using our plugin!

    This is a cookie that is created to ensure compatibility with WPML. If it is not set, then WPML will mess up output of reviews by filtering them in a weird way. If you would like to disable this cookie, please turn off ‘Lazy Load Reviews’ option on the ‘Review Extensions’ tab of the plugin’s settings.

    Thread Starter Ahmed Abu Shamia

    (@colyz93)

    Hello,
    I disabled the option and every option in the plugin but still the cookie is present
    I disabled reviews in woocommerce
    I disabled show reviews in all languages in Woocommerce Multilangual

    Plugin Support cusrev

    (@cusrev)

    Our plugin cannot clear cookies in your browser ?? It can only stop creating them going forward.

    Please either delete cookies from your browser or open the same page in an incognito mode of your browser.

    Thread Starter Ahmed Abu Shamia

    (@colyz93)

    I use incognito mode with an uncached URL, add ?nocache to the end of the URL
    I cleared the cache on WP Rocket, Cloudflare, Asset Cleanup, and Server Cache
    The cookie is still present

    Plugin Support cusrev

    (@cusrev)

    I checked the URL you shared and do not have the ‘cr_wpml_is_filtered’ cookie. Please check the screenshot below.

    As I explained, cookies are stored in your browser, so you will no be able to delete them by using any WordPress plugin. Please search for “how to clear cookies in a browser” to get guidance how to clear cookies. Alternatively, you can check your product page in an incognito mode or using a different browser.

Viewing 5 replies - 1 through 5 (of 5 total)
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