Prevent SKU being sent to Paypal as ‘Item number’

  • Resolved wiltscomputers

    (@wiltscomputers)


    2 years, 2 months ago

    Recently Paypal status emails have changed and now include the product SKU as part of the ‘Description’ field.
    This seems to be something that’s changed at Paypal not with Woocommerce or this plugin. What I’d like to know is what code to alter so that the SKU is not sent to Paypal – I don’t want this information stored or transmitted to customers.
    Thanks in advance!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @wiltscomputers,

    Could you maybe provide an example screenshot? The PayPal emails I’m seeing do not display these details, so we are curious to see how this looks for you.
    Thanks!
    In any case, PayPal Payments implements a filter that allows you to override or modify the API request: https://github.com/woocommerce/woocommerce-paypal-payments/wiki/Actions-and-Filters#modify-the-order-creation-request-body-data
    Maybe this could also be used to remove the SKU, but I’m not sure if this works and whether or not it would cause any problems, so I suggest first giving it a try on staging with a Sandbox account.

    Kind regards,
    Niklas

    Thread Starter wiltscomputers

    (@wiltscomputers)

    Hello Niklas,

    Thanks for your reply… This is a screenshot from a Paypal email:

    https://wiltscomputers.co.uk/sku.jpg

    The ‘SKU’ is renamed to ‘Item No’

    I wasn’t sure how to modify the API to not show something, and couldn’t find anything in the original code relating to SKU to delete or modify it.

    Thank you

    Thread Starter wiltscomputers

    (@wiltscomputers)

    I’m still struggling with this – any help would be very much appreciated… thanks!

    Thread Starter wiltscomputers

    (@wiltscomputers)

    I have now deleted this plugin as there are too many errors occurring. I never did manage to resolve the original issue….

    Plugin Support Andreas W.

    (@aweissinpsyde)

    Hello,

    It has been quite some time since our last communication, so we will mark this thread as resolved. Please open a new thread if you are still facing issues or have questions that you need us to answer.

    Kind regards,
    Andreas

Viewing 5 replies - 1 through 5 (of 5 total)
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