Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi susandwood your issue could be related to a plugin or your theme.

    You could test to see which one is causing the problem. Disable all your plugins except this one and enabling one by one and carrying out a test a test at the same time. If that does not work then change your theme to one of WordPress default themes like Twenty Fourteen and carrying out a test.

    Regards

    Thread Starter susandwood

    (@susandwood)

    Hi, thanks for the fast reply. I turned off ALL my plugins, except for All In One WP Security & Firewall, and the images are back to question marks.

    Then I unchecked Prevent Hotlinks and the images came back. Then I switched themes to TwentyFourteen (I was already using a default WordPress theme, TwentyTen)– turned on the Prevent Hotlinks, and the images all disappeared again.

    Thanks for the suggestions, though.

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi I am curious to know how much memory you have allocated to your website?

    Thread Starter susandwood

    (@susandwood)

    Looks like I have 1024 MB of virtual memory usage and 3072 MB of physical memory of usage on the server… although that domain is in a hosting account with three other domains– none of which is that active. Right now my hosting account shows 14/3072 MB usage for physical memory, and nothing for virtual.

    Thanks for your interest!

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, thank you for the information and it looks like you have plenty of ram ??

    What sort of server do you use? Do you have a CDN account?

    Regards

    Thread Starter susandwood

    (@susandwood)

    Hmmm… CDN… had to look that up… and the answer is, I have no idea, I don’t think so. You might mistake me for somebody who understands this stuff, but I know enough to be dangerous, and that’s not that much! What kind of server? My hosting co. is StableHost, and below is what they show, not sure if it answers the question (and hope this is not too much info about me out in cyberspace):
    Server Name phx12
    cPanel Version 11.44.1 (build 18)
    Theme stablehost
    Apache version 2.2.29
    PHP version 5.3.29
    MySQL version 5.5.36-cll-lve
    Architecture x86_64
    Operating system linux
    Dedicated IP Address 198.143.138.44
    Path to sendmail /usr/sbin/sendmail
    Path to Perl /usr/bin/perl
    Perl version 5.10.1
    Kernel version 2.6.32-531.1.2.lve1.2.54.el6.x86_64
    cPanel Pro 1.0 (RC1)

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi susandwood, my apologies for asking so many questions. However I would also like to share with you that you are doing a super great job answering them ??

    The reason why I am asking so many questions is to make the job easier to troubleshoot the issue. Also to provide more information for the developers.

    I also like to share with you that in some scenarios not all security options in this plugins ban be enabled.

    One of the plugin developers will reply back in regards to your issue.

    Once again thank you for being patient with my questions.

    Regards

    Handoko

    (@handoko-zhang)

    Hi. I don’t think the issue that susandwood has is caused from the server side. Because I too use StableHost and enable the prevent Hotlinks features, so far it’s working correctly.

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi @handoko thank you for reporting back. Then I guess what @susandwood is experiencing could be a folder permissions issue.

    Regards

Viewing 9 replies - 1 through 9 (of 9 total)
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