Presale Question

  • Resolved martine117

    (@martine117)


    3 years ago

    Hi!
    Im working on a website where there will be a shop with only downloadable products. The customer can buy a subscription for X amount a year to get all products for free, but we want to limit the times they can buy each product, so they dont buy them 10 times, everytime they need them(since they will be free we suspect customers may just buy them again instead of going to their account and view the downloads there).
    Some of the products will also be updated once in a while, with a new document added or replaced with a old one. Will this work if we use the premium of this plugin? Will the new files added to the product automatically be available for the customer, or will they have to buy them again, which this plugin will then stop them from doing?

    To make it short: we want customers with a subscription to be able to only buy each product once, but still get access to new files added to a product.

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  • Zohaib

    (@zohaibayub85)

    Hi,

    It is possible to limit the purchase of digital products with our plugin. What plugin are you planning to use for the subscriptions? Our plugin is compatible with WooCommerce Memberships. You can limit customers with a membership to buy only one of each product. The downloads can be unlimited of that product.

    I’m not sure how your updates for the digital product might work. Could you please elaborate more on that.

    If they are pdf files, for example, in WooCommerce you can simply add multiple pdf files as downloadble products. But I just tested this if you have one pdf file and a customer places the order, then you add another pdf file to the same product, the customer does not automatically get access to the new file.

    You need to go to the customer’s order and under download product permissions, revoke and re-issue the permissions. This is not a limitation in our plugin, but in WooCommerce unfortunately.

    I suggest you download and try the free version of our plugin to determine it’s suitability. The main limitation with the free version is the limits will apply to all the products in your store. You cannot set limits for individual products or per product category, per product tag, etc.

    Hi Martine,

    I hope you are doing well and safe!

    We haven’t heard from you in a while, I’ll mark this thread as resolved.

    Feel free to let us know if you have any additional questions or problems.

    Best Regards
    Moshtafizur

Viewing 2 replies - 1 through 2 (of 2 total)
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