Prepaid Order status changing woocommerce

  • Resolved sparth91

    (@sparth91)


    4 years, 3 months ago

    I am having a woocommerce website, where my customer buy a product and the site is integrated with courier partner.
    Now coming to the topic, When customer places an order and makes an online payment(Paytm or other payment gateways), the status of the order shows COMPLETED by default, whereas I want to make it to PROCESSING by default.

    What change do I need to make in which file.?

    Any help or leads will be appreciated.
    Thanks in advance.

    • This topic was modified 4 years, 3 months ago by sparth91.
Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi, the order status rules don′t apply the rules correctly.
    I′m trying to change the PENDING orders to Cancelled if they stay more than 10 minutes in this PENDING status.
    What I should do to apply this rule in the right way?

    Plugin Author Algoritmika

    (@algoritmika)

    Hi @sparth91,

    Sorry for such a late reply. I forgot to subscribe to the forum, so didn’t get any emails, really sorry about that.

    If you are still interested – I would probably suggest setting “Time trigger” for the rule to 1 second, and also setting “WP cron interval” (in the “Advanced Options” section) to “Once every minute”. This won’t change the order status immediately, however, this will do it quite fast.

    And again, sorry for such a late reply.

    Plugin Author Algoritmika

    (@algoritmika)

    Hi @netzaker,

    Sorry for such a late reply. I forgot to subscribe to the forum, so didn’t get any emails, really sorry about that.

    If you are still interested – the first thing that comes to mind – the plugin must be enabled at the time order gets its initial status. If you open order’s admin edit page, you should see the “Order Status History” meta box – it should say that there are some records of status change (vs empty status history).

    Also, to solve the problem with empty status history – there is “On empty order status change history” option in “WooCommerce > Settings > Order Status Rules > Advanced” – try setting it to “Use order date created” or to “Use order date modified”.

    And again, sorry for such a late reply.

    Plugin Author Algoritmika

    (@algoritmika)

    I going to mark the thread as “resolved” for now, hope that’s ok. Please let me know if you have any questions.

Viewing 4 replies - 1 through 4 (of 4 total)
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