Premium version: email verification link not received.

  • Resolved michaelnorth

    (@michaelnorth)


    9 months, 3 weeks ago

    I’m trying to buy the premium version, but the email verification message is not being sent, so I can’t complete the purchase. I’ve used two different email addresses, and the email confirmation link message is not in Spam or otherwise hidden from the inbox. It’s just not working.

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  • Plugin Contributor Backuply

    (@backuply)

    Hello,

    We are sorry for the inconvenience caused, and thanks for updating us about this issue. We will look into this issue.

    We are sorry to say that it is forbidden to discuss the Premium version or the issues related to it on WordPress forms would you please create a ticket https://softaculous.deskuss.com/open.php?topicId=17

    Regards,
    Backuply Team

Viewing 1 replies (of 1 total)
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