Draftly Premium Theme Requires A Lot Of Work

  • I purchased the Draftly theme by SuperbThemes. They have a bunch of other themes which are just different designs but same framework so essentially this is a review for all of their work. Other premium themes have a one click install for their plugins and demo content. This is not the case for SuperbThemes. You have to install all the plugins manually. Even then, installing the demo content requires at least three different files that you have to manually download from their website and it does not recreate their demo without a bunch of additional steps and work.

    I bumped them up to two stars because they were very nice and refunded me the money.

    • This topic was modified 2 years, 2 months ago by Vincent.
    • This topic was modified 2 years, 2 months ago by Vincent.
    • This topic was modified 2 years, 2 months ago by Vincent.
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  • Theme Author Superb

    (@themeeverest)

    Hi @vinnyboy I’m sorry to hear you didn’t like our products!

    I am however puzzled about the refund thing, we offer a 30 day refund to everyone who asks for it, I don’t think we have declined a refund in more than 6 months.

    I’m not sure if your email went to spam, or wasn’t seen for some reason – will you please try submitting a refund request here: https://superbthemes.com/refund-requests

    Please write “Hi Martin” in it, then I’ll find it asap and get back to you

Viewing 1 replies (of 1 total)
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