Premium support not responding.

  • Resolved marcelmfuji

    (@marcelmfuji)


    5 years, 2 months ago

    Hello, I have sent several messages through the support page but i have not received a response yet.

    I accidentally purchased two copies of your plugin and I only need one. Can you give a refund for the second one? Order #7127

    I like your plugin but i might have to leave a poor review because of lack of support. It has been more than 1 week and no response on this issue.

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  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    For pro or commercial product support please contact the author directly on their site. This includes any pre-sales topics as well.

    As the author is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

Viewing 1 replies (of 1 total)
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