Premium Support Forum broken

[photosite.de]

Hello,
tried to place this as a ticket or the forum at https://www.pickplugins.com/support/ but this doesn’t seem to work.

Issue is that the slider is not showing up properly and there is no documentation on this arround.

Regards,
Mario

The page I need help with: [log in to see the link]

[PickPlugins]

Thanks for your post.
Have you tried this link?
https://www.pickplugins.com/ask-question/

This is probably 3rd party plugin conflict, have you used any other plugin for carousel slider? can you please deactivate others plugin one by one to check the issue.

Regards

[photosite.de]

hello,
the given link to ask-question doesn’t give any indication that anything was received properly. Thus my follow in this forum
Slider presentation is still broken. Number of plugins is limited down to the minumum. No other slider or carussel plugin installed at all.

Regards

[photosite.de]

As there is no support and broken functionallity in the pro version I request a refund.