Premium Support

  • Resolved simonmc

    (@simonmc)


    5 years, 10 months ago

    I have the premium paid version and support seems to be non existent for this plugin.

    They have a form that can be filled in for support via the plugin settings but nobody ever responds. Sent 2 requests in now and heard nothing but crickets chirping.

    I now have another issue with responsiveness of the plugin. On a phone the headings and banners text gets chopped off. You can see what I mean by viewing https://thelogocompany.net on a phone and viewing the pricing table header sections and banners.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author supsystic

    (@supsysticcom)

    Hello, @simonmc
    Thank you for contacting us regarding your question.
    We will definitely help you.
    Unfortunately, we don’t see your messages through internal support. Could you please write again.
    Probably the styles of your template add additional offsets which leads to this effect. But we will try to make it so that even the styles of your template don’t affect the table negatively.

    Plugin Author supsystic

    (@supsysticcom)

    Hello, @simonmc
    Please add the code below in Custom CSS
    #{{table.view_id}} span,
    #{{table.view_id}} p {
    word-break: break-word;
    }
    #{{table.view_id}} .ptsColBadgeContent {
    width:inherit !important;
    }

    This will solve your problem.

Viewing 2 replies - 1 through 2 (of 2 total)
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