Hello benddesign,
We’re sorry to hear about your issue with the license. However, we noticed that your support request was submitted only 12 hours ago, and we have already provided a response. While we always aim to reply as quickly as possible, please keep in mind that time zone differences can sometimes cause minor delays.
The issue you encountered is not related to the plugin it self and can be easily resolved by following the reset license steps in your account page, as mentioned in our reply. If you need any further assistance, please don’t hesitate to reach out—we’re here to help!
We genuinely put hundreds of hours of work into SmartSearchWP, and a large part of it is offered for free to the community. We strive to provide both a solid plugin and reliable support, and we’d really appreciate if you could reconsider your rating once your issue is resolved. Your feedback means a lot to us!
Thank you for your patience and for giving SmartSearchWP a try.
