Premium features not enabled

  • Resolved socialryan

    (@socialryan)


    2 years, 6 months ago

    I’ve puchased the plugin yesterday and paid with Paypal but the premium features are still locked.

    Didn’t received a license key either.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @socialryan

    Thank you for reaching out and I am happy to assist you with this.
    wp.org guidelines do not allow support for paid plugins. I would advise you to reach out directly via the plugin in Performance>Support or via the website

    If you haven’t received the license key, double-check the email used to subscribe and make sure to reach out directly and share the information about your purchase so we can properly assist you with this.

    Thanks!

    Thread Starter socialryan

    (@socialryan)

    Hi @vmarko

    Thanks for your quick response and advise.

    I’ve just send a message.

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @socialryan

    Thank you for the information.
    I’ve replied to yoru email and provided the instructions.
    Please follow the instructions provided and continue the correspondence there.
    Thanks!

    Thread Starter socialryan

    (@socialryan)

    Now that’s service.

    Thanks a lot.

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @socialryan

    You are most welcome!

    We would really appreciate it if you could take a minute and post a review?here. This will help us to continue offering a top-notch product to users.
    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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