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  • Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    Hi,

    Please can you provide a link to your log file for the problematic backup? (You can download it from the “Existing Backups” tab of your UpdraftPlus settings page).

    It’ll be too long to paste into the forum here, but you can download it to your computer, and share it with Dropbox, or paste it in pastebin.com, or any similar service, and post the link here.

    A timeout in the CGI server is itself unproblematic – UD is architected to expect timeouts, and to be able to carry on again. We need to see the logs to be able to say anything useful.

    Best wishes,
    David

    Thread Starter Leopard-Lady

    (@leopard-lady)

    Hi David,
    Thank you so much for your reply!

    After digging deeper into this I realize all the issues I’m currently having are server related.

    I’m updating the server environment right now.

    If I do run into any further errors I’ll let you know.

    Marking this post resolved.

    Have a groovy good weekend!
    LL

    • This reply was modified 7 years, 10 months ago by Leopard-Lady.
Viewing 2 replies - 1 through 2 (of 2 total)
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