• Resolved annagoe

    (@annagoe)


    Hi! First of all, thank you so much for creating such an amazing plugin!

    I’m trying to preload a background image and I’m not sure I’m doing something wrong as I’m not so technical person.
    I insert the URL leading to the picture, choose “preload”, check “crossorigin” box and choose MIME type as image.
    When I click “Insert resource hint”, exactly nothing happens. It does’t get added to the list and no changes happen. What am I doing wrong?

    Thanks!

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Sam Perrow

    (@samperrow)

    @annagoe Thanks for contacting me.

    I have not heard of this error happening before. Could you give me a little more information to better diagnose what is going on?

    1) PHP version.
    2) Browser and version.
    3) Do you notice any errors in the console of your browser (right click the screen and hit “developer tool”, click the “Console” tab, and repeat that action.
    4) WordPress version?

    To be clear, the as attribute is different from the mime type. The mime type is something like text/html, whereas the as basically states in layman’s terms what resource type you are using (image, font, script, etc).

    Thread Starter annagoe

    (@annagoe)

    Ah, I see. Sorry for using wrong terms and thanks for explaining the difference, there’s definitely still a lot for me to learn ??

    1. PHP version is 7.4.16
    2. Google Chrome, Version 90.0.4430.212
    3. This is what I get in the console after submitting the hint: https://ibb.co/q0XXFSj
    4. WP version is 5.7.2

    Thanks!

    Plugin Author Sam Perrow

    (@samperrow)

    Thanks for the debugging info. I will take a look as soon as I can and see what could be going on here…

    Thread Starter annagoe

    (@annagoe)

    Thanks, I would appreciate it.

    Plugin Author Sam Perrow

    (@samperrow)

    After trying to add a hint, does the hint appear in the table after refreshing the page?

    Plugin Author Sam Perrow

    (@samperrow)

    And could you tell me which plugins you have enabled on your site?

    Thread Starter annagoe

    (@annagoe)

    No, the new hints don’t appear in the table, which was also the main reason why I thought that something is off.

    The other plugins used are:
    Email Address Encoder
    Hummingbird Pro
    Marketing Cloud Signup module
    Smush Pro
    WP Mail SMTP
    WPMU DEV Dashboard
    Yoast SEO
    Supreme Modules Lite – Divi Theme, Extra Theme and Divi Builder
    Divi Supreme Pro

    Plugin Author Sam Perrow

    (@samperrow)

    Lots of paid plugins you have.. Would you happen to have a dev environment that I could log in to so I could see this for myself?

    Plugin Author Sam Perrow

    (@samperrow)

    @annagoe Please try to update to the latest plugin version, 1.7.7, and see if that resolves your problem.

    Plugin Author Sam Perrow

    (@samperrow)

    I am closing this ticket out due to non-response, and that I believe the problem has been resolved due to a recent plugin update.

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘Preloading background images’ is closed to new replies.