• Resolved bedykcp

    (@bedykcp)


    Hello,

    I have a little problem, if i set the prefix and suffix, like in the picture: https://imgur.com/a/DYOBDNR
    then when creating a new invoice, it automatically adds spaces between “prefix” and the “suffix”. It looks like:

    View post on imgur.com

    View post on imgur.com


    In setting prefix i dont have any spacebar after “Faktura VAT FS/SAR/”
    Where is the problem? Why is there a “spacebar” between the prefix and the suffix?

    Please, help me!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support rzepsen

    (@rzepsen)

    Hello @bedykcp,

    I tried to reproduce the problem with the latest version of the plugin 5.5.1 but without success. If there is no hidden space in the prefix and suffix fields, then the invoice title is issued without spaces.

    The space appears in the title as soon as it is added to the suffix or prefix field in the plugin settings. Please check what version of the plugin do you have? If it is not 5.5.1, update the application and issue a test invoice. If spaces still appear in the document title, please contact me again.

    Best regards,

    Thread Starter bedykcp

    (@bedykcp)

    Hi @rzepsen,

    I tried everything, turn off all plugins, even change themes, nothing change. Even uninstall plugin with deleted options in db (table wp_options with relationship do flexible-invoice).
    I remember, when installing for the first time this plugin i got http not response or timeout (dont remember, but error http), after refresh(F5) everything was install, and work, with this problem.

    Plugin version is 5.5.1

    Plugin Support rzepsen

    (@rzepsen)

    Hello @bedykcp

    The developer is verifying if the problem will occur in our plugin. If the application needs a fix we will definitely prepare it and you can then test it. We will inform you about new version of our plugin.

    Best regards

    Plugin Support rzepsen

    (@rzepsen)

    Hi, @bedykcp

    We have just released the Flexible PDF Invoices for WooCommerce & WordPress 5.5.2 update containing the proper fixes for the problem you’ve reported, so please simply do the update.

    If the WordPress updater hasn’t informed you about the newer versions available, please check for the updates manually choosing the Dashboard tab > Updates > Check Again option.

    Please let me know if you have any further questions or if there is something more I can help you with.

    Kind regards,

    Thread Starter bedykcp

    (@bedykcp)

    Hi @rzepsen,
    Thanks a lot! after update to 5.5.2 issue resolved.

    Have a great day!

    Best regards,

    Plugin Support rzepsen

    (@rzepsen)

    Hi @bedykcp,

    Great, I’m glad I was able to help! ??

    If you have further questions, please let me know.

    Best Regards,

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Prefix problem’ is closed to new replies.