• Resolved gwratten

    (@gwratten)


    Morning, i need to ask you, i am looking for a simple one way chat. I have clients that need to ask questions, but specific predefined questions, meaning, selected from a list I determine. Then, on the other end, the receiver needs to only give an answer from a predefined list that we determine.

    So basically i need to be able to avoid completed conversations giving out info that will determine who the user or other person is, without paying through the system.

    Can your chat have this type of thing?

    For example: user – are you available at night ; other user: yes or no
    example 2: user: do you cook ; other user: yes or no
    example 3: user: do you know CPR ; other user: yes or no
    example 3: user: What days are you available to work ; other user: select dates

    I hope you can help with this? please let me know urgently.

    thanks

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor formilla-live-chat

    (@formilla-live-chat-1)

    Hello, thanks for inquiring!

    Hmm, that’s an interesting use case. Our chat would not be able to support just a one way response from each side. You could theoretically setup a chat bot, but that would still engage live agents on the agent side for further conversation and wouldn’t get you 100% reliable responses from the bot. You may be able to accomplish what you’re looking to do with purely a FAQ-like chat bot, but I can’t think of one offhand that would truly meet your case.

    Hope you’re able to find something that fits ?? Have a great week ahead!

Viewing 1 replies (of 1 total)
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