pre-sale question & cloudfront blocking

  • Resolved xam1

    (@xam1)


    1 year, 5 months ago

    I have problems with Wordfence Central connecting to my site, Dashboard says: “We’ve detected Cloudfront blocking our requests to our site”. Followed free help but no results. I’ll go to registered users help depending on next question.

    I want to buy premium License but my question is: In case we are not able to solve this issue will wordfence work and protect my site in full or because of this problem protection will be limited or can have issues?

    If it is ok I’ll buy and open a direct thread with help desk.

    Thanks

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  • Thanks for reaching out.

    Since Wordfence Central is free we can discuss this here but I have to remind you that per forum rules any questions regarding paid functionality will have to be discussed via email (presales [at] wordfence [dot] com).


    To address the Wordfence Central/Cloudflare issue please try the following:

    Login to Cloudflare
    Go to “Firewall”
    Click the “Firewall Rules” tab
    Click “Create a Firewall rule”
    Name the rule under “Rule Name”
    Set the “Field” under “When incoming requests match…” to “IP Address”
    Enter our 6 IP addresses and your site’s IP address under “Value”
    At the bottom, under “Then…Choose an action” change “Block” to “Allow”
    Click “Deploy”

    You may need to do the above for each IP address added if you can’t do it collectively (I don’t have Cloudflare currently so I can’t remember off the top of my head).

    Let me know if this helps.
    Mia

Viewing 1 replies (of 1 total)
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