Pre-Sale Question

Hi there, I want to explain what we need to determine the difference between sub-accounts, and mult-user mode.

We have an integration with Acumatica ERP to our woocommerce site. The integration only allows us to sync 1 woocommerce customer to our Acumatica customer record. Some of our Acumatica customers have multiple users/purchasers. We are researching the best way to handle this. I’m curous what the best mode to use would be.

Basically some customers have 2 logins, some will have up to 5 or 6 for one company. Because we can only sync 1 wp_userID (woo customer) to Acumatica, what would the best mode be? Ideally, any of the users could login and in the my acccount page see orders placed by anyone ‘attached’ to the same ‘company’. It would seem like the ‘multi-user’ mode would be best because we don’t need a heirarchy of users. We just need a single synced entity to Acumatica, that allows multiple users on woocommerce. So if user A,B, or C places an order, it syncs to the 1 customer record in Acumatica. On woocommerce side, user A, B, or C can view the orders placed by eachother.

Also, if Multi-User is the correct mode to use, can we as admin organize and assign the users to a single account? We already have users registered/using the system. I don’t want users to modify anything – it will all be managed by Admin.

Thanks for any guidance on these questions. I hope I made it clear what we need.

-Dan

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