pre-orders must be purchased separately / double shipping costs issue

  • Resolved webberende

    (@webberende)


    4 years, 2 months ago

    When a customer wants to pre-order a product, he can only order 1 item. If he has to order 2 items he has to do that separately and has to pay the shipping costs twice which is unfair and bad user experience.

    Is there a way to work around this?

Viewing 1 replies (of 1 total)

  • Hello @webberende, that only happens when you have the “individual” mode enabled. Otherwise, it should be possible to group all preorders under the same shipping costs. Please, feel free to visit brightplugins.com and send us a support ticket with your site information, and we will be glad to help you set up the plugin in the correct mode. Thanks

Viewing 1 replies (of 1 total)
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