pre-orders can’t be added to cart

  • Resolved johnwasneverhere

    (@johnwasneverhere)


    1 week, 3 days ago

    Hi! Love the plugin but pre-orders not being able to be added to the same cart as items that are available. Is this a bug or something that is only available on PRO? Thanks!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Kleinmann

    (@kleinmannbrightvessel)

    Hi @johnwasneverhere,
    I hope you are well, we’re glad to hear that you love the plugin !

    Thank you for reaching out to us.
    Yes, the free version only allows for a pre-order mode: “Order only pre-order products or available ones.”

    When customers try to add both to the same cart, they receive a notice about it.

    The other three pre-order modes are available in the premium version only. For your case, the pre-order mode that would work is: “Generate two separate orders, one for preorders and one for in-stock products” which allows to add both pre-order products and in-stock items to the cart at the same time during the purchase flow.

    I hope my response has helped you!

    – Best regards

    Plugin Support mathdaniel

    (@mathdaniel)

    Hello,

    I hope you are well.

    As we haven’t received a recent response, I’ll mark this as resolved.
    Feel free to open a new ticket, if you continue encountering issues or reopen this ticket

    We’d be happy to assist. Thank you!

    Best regards, peace!

Viewing 2 replies - 1 through 2 (of 2 total)
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