pre-order with downloadable products

  • Hi, I offer downloadable products on my site. With your plugin I set the pre order date but on the day of release to customers the product is never emailed nor do they find it downloadable from my pre orders section.
    It is normal?

    The page I need help with: [log in to see the link]

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  • Plugin Support Alberto Ruggiero

    (@witcher83)

    Hello @cristinaalesci,
    this version of the plugin does not send an email when the release date comes.

    Please also note that if you have tried to change manually the release date in the product, the order item (the one that will unlock the downloads) will not be updated.

    We will evaluate this improvement in a future version of the plugin

    Thread Starter cristinaalesci

    (@cristinaalesci)

    Hi @witcher83 ,

    thank you for your reply. Everything clear,.

Viewing 2 replies - 1 through 2 (of 2 total)
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