• Resolved madasoftware2021

    (@madasoftware2021)


    Hi, is it possible to prefill billing details such as address, phone and email number?

    I already collected this information in woocommerce_checkout page before selecting the payment method to use (pay with debit/credit card leveraging PayPal but not using a PayPal account).
    Thanks in advance.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi @madasoftware2021,

    Thanks for getting in touch about our Braintree plugin. I’m happy to help out here ??

    Could you please provide a bit more context here to help me understand what you’re looking to do? Do you have a multi-page checkout process and would like to pre-fill billing details with information you’ve collected on another checkout page?

    Thanks!
    Christine

    Thread Starter madasoftware2021

    (@madasoftware2021)

    Hi Christine,

    I have one page checkout process with billing details in top and payments method choices below. When selecting paypal (via braintree) I have already filled the billing info, so I would like to not insert them twice.

    Thanks in advance.

    Daniele

    Hi Daniele (@madasoftware2021),

    Thanks for the clarification! I’m afraid there’s not a built-in way to pre-fill the details from the checkout page to the PayPal module. I’ve also checked our custom snippets for any existing solutions and came up empty-handed.

    Something like this would have to be done as customization and isn’t covered under our support policy so implementing this isn’t something I can assist with.

    My recommendation is reaching out to a developer who is experienced in customizing WooCommerce. If you’d like to go this route, I’m happy to share developer suggestions.

    I’m truly sorry I didn’t have better news for you here! Could you please let me know if you’d like developer suggestions?

    Thanks!
    Christine

    Hey @madasoftware2021

    It has been a long time since we heard from you, so I’m going to mark this topic as resolved.

    If you’re still experiencing issues please take a look at our documentation for more information and create a new thread if you have further questions.

    Thanks,
    Christine :)`

Viewing 4 replies - 1 through 4 (of 4 total)
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