prdouct layout dispaly issues

  • Resolved venobbuk

    (@venobbuk)


    8 months ago

    product layout sort by recent order by price only showing 49 products, where sort by recent , order by title have 80 products
    of cos this category have 80 items

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Richard

    (@richardmallick)

    Hello, Venobbuk,

    I hope you are doing well. It seems you didn’t set any price for some products. Can you set prices for those products and then check? It can solve the issue.
    If it doesn’t resolve the issue, please let us know.

    Thank you,
    Regards,
    Richard.

    Thread Starter venobbuk

    (@venobbuk)

    hi Richard

    All i want to do is to list all the products, in a certain product category, list by price desc, with the most expensive coming up first, then when products without price, just list them by title
    i have tried the options in your product query, which is unable to get my result,

    even if your product is not capable of doing both sorting, i would be happy just to have all products for that category showing, and list by price DESC

    i have no way to doing this, as you default must select a filter, i can even accept without a filter to get my result

    many thanks for your help

    Plugin Author Richard

    (@richardmallick)

    Hello,

    I understand your problem. We are actively working to find a solution. Please don’t worry; we are hopeful that we will resolve the issue and keep you informed.

    Kindly grant us some time to address the problem.

    Thank you.
    Regards,
    Richard.

    Thread Starter venobbuk

    (@venobbuk)

    looking forward to your update, many tks

    Plugin Author Richard

    (@richardmallick)

    Hello,

    We have made modifications to the product query which should address the issue you were experiencing.

    Please update to the latest version of the plugin and let us know if it resolves the issue for you.

    Thank you for your cooperation.

    Best regards,
    Richard

    Thread Starter venobbuk

    (@venobbuk)

    can you help me to deactivate my old license from my old tempoarty website, my website name is now ktcigar.com
    without the old one deactivated, i cannot find the new functions of the latest version

    Plugin Author Richard

    (@richardmallick)

    As, you mentioned that you are our pro users kindly contact us via [email protected] for premium support. Our support team will definitely help you there.

Viewing 7 replies - 1 through 7 (of 7 total)
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