• Resolved Adam

    (@ahardy42)


    Everything had been perfect for several months but I have just noticed that the newsletter emails go out with a broken URL in the image src for the “powered by acymailing” image.

    It says it wants to find at ../plugins/acymailing/media/images/poweredby_black.png but it’s not there.

    My investigations show it can be found in the subdirectory /editor/

    I guess I can kludge a fix temporarily….

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support jeremyacy

    (@jeremyacy)

    Hello,

    The “powered by” image is added in the file plugins/acymailing/back/classes/mail.php near line 1091. Maybe the file hasn’t been updated correctly?

    You can check the file and if it doesn’t search the image in the “editor” folder, you could re-install the plugin.

    Thread Starter Adam

    (@ahardy42)

    If I reinstall, should I backup my mailing list first or is that not a problem?

    Plugin Support jeremyacy

    (@jeremyacy)

    You don’t need tu uninstall AcyMailing, you can download the zip file from our website (or here if you have the Starter version) then upload it under Plugins => Add New.

    It will ask you if you want to replace the current files with the ones you uploaded. It won’t impact your AcyMailing data.

    If you’re unsure, you can make a backup of your database beforehand (it is always a good idea to have regular backups of one’s website in case it is needed for whatever reason ??).

    Thread Starter Adam

    (@ahardy42)

    Hi, the update via a zip file had no impact ??

    I left it for a couple of weeks, hoping the problem would sort itself out, but no such luck.

    Any other tips to fix it?

    Plugin Support jeremyacy

    (@jeremyacy)

    I prepared a modification for the next version to add a security on the built-with image, maybe it will help.

    You could also edit your campaign, click on the built-with row and change its settings at the top-right (switch between black and white), it should refresh the image once you save your campaign.

    Thread Starter Adam

    (@ahardy42)

    Thanks Jeremy I think this is resolved now.

    I think my mistake was that I was copying my previous newsletter and changing the text every time, rather than creating a new email from scratch.

Viewing 6 replies - 1 through 6 (of 6 total)
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