• Resolved clonan

    (@clonan)


    In the osTicket Connector configuration screen there is a message “You can specify several fields separated by a comma”

    When I tried this I received the error “Phone: invalid attribute name. Valid characters: a-z, A-Z, 0-9, [, ], \, -, _, | and space.”

    However, looking at the code, this is permitted. When I commented out the tests in “protected function validateInput($data)”, the plugin accepted the additional fields and processed them correctly.

    As a side note, I think the presentation of multiple fields is better with a line break rather than a space.

Viewing 1 replies (of 1 total)
  • Plugin Author SCAND

    (@scandltd)

    Hi Clonan.

    Yep, you are right – there is a bug. The comma is the only separator for multiple fields. We will fix it and upload a new version of the plugin.

    Thanks.

    Best regards,
    SCAND team

Viewing 1 replies (of 1 total)
  • The topic ‘Potential Bug, Multiple fields’ is closed to new replies.