• Resolved writespeak

    (@writespeak)


    Today I installed Asgaros on a website in progress. After I set up all the categories and forums, I wrote a post — and it didn’t appear. Neither did the test posts that I tried posting after I temporarily deactivated all the other plugins except this one. WordPress, the theme, and the plugins are all up to date.

    Everything looks fine except that posts won’t appear. I click on New Topic, enter a test subject and message, and click on Submit. Then “There are no topics yet!” appears. I’ve tried posting test posts in most of the forums set up so far. A hard refresh doesn’t make them appear.

    The website is in progress, so it’s protected via an .htaccess password. I temporarily deactivated the password protection in case it was a problem. Doing that made no difference. If looking at the site might help someone figure out the problem, please contact me directly, and I’ll send it to you.

    Any suggestions?

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Asgaros

    (@asgaros)

    Hello @writespeak

    Did you use some special characters inside your posts, for example Emojis? If so, you need to change the database-settings so they are compatible with those UTF8 characters.

    https://mathiasbynens.be/notes/mysql-utf8mb4

    Thread Starter writespeak

    (@writespeak)

    Thanks for your reply. The first post had bolding and bullets but no emojis. After that, all the posts were “test 9” or something like that and no more. So, emojis didn’t cause the problem, but that’s good to know for future reference.

    Is there anything else to check?

    Plugin Author Asgaros

    (@asgaros)

    Hello again @writespeak

    This is a little bit hard to debug for me. Can you have a look into your database to check if the topics/posts got created?

    The names of the tables are:

    – wp_forum_topics
    – wp_forum_posts

    Did you made any changes before to the internal default WordPress capabilities/roles via some access management extensions? Maybe some changed configurations are messing things up.

    Thread Starter writespeak

    (@writespeak)

    These forum tables are in the database:

    wp_forum_forums
    wp_forum_posts
    wp_forum_reactions
    wp_forum_reports
    wp_forum_topics

    wp_forum_posts, wp_forum_reactions, wp_forum_reports, and wp_forum_topics have columns and indexes but nothing that I added that I can see.

    wp_forum_forums contains the forums I added.

    I can’t think of any changes I’ve made that could affect it. I’ve just made changes to the theme CSS.

    Plugin Author Asgaros

    (@asgaros)

    Hello @writespeak

    To be honest: I have no clue whats going on there and its the first report about an issue like this. If you want you can contact me via mail so we can try to solve this problem somehow. The address is: administrator (at) asgaros.de

    Unfortunately I am flying to Asia tomorrow so I might not answer directly but I will do my best to get back to you as soon as possible.

    Plugin Author Asgaros

    (@asgaros)

    What would also be useful: Have you added some custom code to your themes functions.php file which you found in some topics here or in the official support forum? Some of the code snippets require an update.

    Thread Starter writespeak

    (@writespeak)

    I didn’t have time to work on the site for a while, and I’ve been working on it again now. Today I discovered the problem and the solution.

    For some reason, new posts wouldn’t appear when the forum was on a page named “forum.” But when I named the page anything else, including “forum2,” new posts appeared. So, I’ve given the page a completely different name, and the forum is now working.

Viewing 7 replies - 1 through 7 (of 7 total)
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