• Resolved stanislavf

    (@stanislavf)


    Pretty strange issue.

    Went to add a new podcast today. I use Blubrry and Divi (theme and plugin). Updated the theme and all plugins today.

    The POST (vs page) is where one gets all the goodness from Blubrry for a fast and east Podcast. I used the DIVI builder to build the visual content. Saved. Get 404 error when trying to view.

    The information on the audio of the podcast remains on the list of posts, preview, or publish and make live loses all the visual content of DIVI and trying to use the Divi editor fails the second time. On a different website where I don’t podcast, DIVI is working fine, so it is definitely the blubrry/Divi combo.

    Any ideas out there?!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Shawn

    (@shawnogordo)

    Switch to a default theme like the 2017 theme. If everything begins to work properly after switching to the default theme, then the problem is with Divi, in which case, you should contact Divi support for help.

    Thread Starter stanislavf

    (@stanislavf)

    Thanks for the reply. I do appreciate the fast response.

    I already have contacted DIVI/Elegant Themes. I guess I did not make my question/post clear. I KNOW that DIVI works fine without Blubrry and I know that Blubrry works without DIVI.

    Having run entire QA teams in the past, I would not say that we automatically KNOW that the problem is with DIVI … the plug in, for instance, could be stomping on a area that is normally used by Themes…just not default ones. REGARDLESS, I was simply looking for any help/insights…hoping you guys at Blubrry might have heard something similar.

    Since I use DIVI for other websites, that don’t need podcasting, it is a very useful Theme (and separate plugin). Thus, if I cannot figure a solution out, I need to make a decision.

    If I edit a site with the Divi “theme” and use the WordPress editor, the page works. Thus it is the visual editor and Blubrry that do not “play” well with each other. Since the editor is fundamentally a plugin, then it is really two plugins not playing well with each other. Not, one would guess, the theme. However, the theme “running” doesn’t really do a whole lot without the visual editor/plug-in which uses a bunch of modules and the modules have a lot of code in them, most in the “plugin” namespace so to speak. Since I am new enough to all of this it will take me awhile to pinpoint.

    I will keep debugging (deactivate all plug ins too, and see what happens). Thanks for responding. I REALLY do appreciate that blubrry is responsive to users of their free plugin (albeit it is the basis for your paid stuff…so we are providing a MINOR service by running as a tester so to speak :-)…and the freemium model is a well tested one too).

    Cheers!

    Thread Starter stanislavf

    (@stanislavf)

    I have found the problem (with help, of course ?? ).

    It was a permalink setting that somehow went from working to failing as I upgraded all themes and plugins.

    I appreciate the response from you guys!

    Plugin Support Shawn

    (@shawnogordo)

    Glad you were able to find the cause of the issue. Thanks for the update!

Viewing 4 replies - 1 through 4 (of 4 total)
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