• Hello everyone, I’ve been having an issue with my posts and categories sections where their title is not visible in the desktop or tablet version, (you can still see the breadcrumbs), but in the mobile one seems to work just fine. I tried most of the solutions provided in similar questions but none of them worked for my case. Do any of you have an idea of why this may have occurred? Thank you!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator James Huff

    (@macmanx)

    Since that is a commercial theme, we ask that you please go to their official support channel, so you can get support from the people who know it best: https://themerex.net/support/

    Forum volunteers are not given access to commercial products, so they would not know why it is not working properly. Other community members who may have faced your issue might be able to help you but your best bet is your product’s developer. Keep in mind we encourage you to use the official support venues, as it allows the developers to be aware of issues with their code and gives back to the community in a more robust way.

    Thread Starter reberancs

    (@reberancs)

    Hi James (@macmanx) thank you for your answer. Since the beginning I tried getting in touch with the developers, the problem is that I acquired this theme through Envato Elements and was not able to submit a support ticket since I don’t have a purchase code. I already wrote an email asking how can I ask for a solution to my problem but still haven’t heard from them. I also went through different forums looking for solutions but none has worked for my particular case so far.

    Does anybody might have an idea of how to fix it? The whole website works fine except for this, and I can’t publish it until this issue has been solved… thank you!

    • This reply was modified 4 years, 1 month ago by reberancs.
Viewing 2 replies - 1 through 2 (of 2 total)
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