Posts are using the same featured image

  • Resolved rebootmt

    (@rebootmt)


    3 years, 1 month ago

    At the bottom of the page when it displays other post to read “You may also like” The posts are using a featured thumbnail not associated with them. For some reason the theme is pulling featured images from other posts. The posts that are using a duplicate featured image, do not have a featured image assigned to them. Why is is pulling a thumbnail which is not assigned to that post?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi @rebootmt

    At first, thank you for choosing our theme and service.

    1. The reason for the issue can be your installed plugins, please deactivate them one by one and you will be able to catch which one was the source for the issue.

    2. If you want to not lose all the changes made with the plugins, please install 3rd party plugin staging, clone your website database and make the changes on the cloned staging site, here is the video guide to better understand how it works.https://www.youtube.com/watch?v=YtY-q5BBpeE

    3. Please let us know the results of the testing.

    Kind Regards

    Thread Starter rebootmt

    (@rebootmt)

    It is not my plugins, prior to posting this question, I had disabled all of them. What else could be causing this?

    Hi @rebootmt

    Weird case, I will redirect this topic to the developer’s board and they will contact you.

    Kind Regards

    Theme Author WP Royal

    (@wproyal)

    Hi,

    Nick is here from DEV team, this happens because your post displays random featured images, please check this video:

    https://sharing.clickup.com/clip/p/t1856033/290fe45b-cc7f-440e-b5b7-63e46a1508e1/screen-recording-2022-02-21-16%3A04.webm

    If you have done this via the plugin so there will be no solution to this issue unless the plugin has this setting, or if you have done this via custom coding you need to fix your code – to say shortly this is not theme related issue – your wp pulling random images for feature media.

    Kind Regards,
    Nick

    • This reply was modified 3 years, 1 month ago by WP Royal.
Viewing 4 replies - 1 through 4 (of 4 total)
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