Jili up login registration.Claim Your Free 999 Pesos Bonus Today

Resolved simplifiedideas
(@simplifiedideas)

2 years, 4 months ago

We have postman-smtp on our sites, do you have any documentation or assistance on how to clear the “5.7.8 Error: authentication failed” error we are seeing in the logs. https://i.getf.ly/E0uZ102d

is postman-smtp plugin no longer active? If so is post-smtp the updated version of postman-smtp?

Thanks

Viewing 10 replies - 1 through 10 (of 10 total)

Plugin Support M Haseeb
(@haseeb0001)

2 years, 4 months ago

@simplifiedideas

Hi,

Hope you are doing well.

Let me know which mailing socket you are using with Post SMTP.

Thanks

Thread Starter simplifiedideas
(@simplifiedideas)

2 years, 4 months ago

smtp.emailsrvr.com:25
smtp.emailsrvr.com:587

Plugin Support M Haseeb
(@haseeb0001)

2 years, 4 months ago

@simplifiedideas

Please share the Post SMTP > Settings > Account page screenshots.

Thanks

Thread Starter simplifiedideas
(@simplifiedideas)

2 years, 4 months ago

https://snipboard.io/0au65V.jpg

Thansk

Plugin Support M Haseeb
(@haseeb0001)

2 years, 4 months ago

@simplifiedideas

Click on show all settings and then share the screenshot.

Also, please check; are you using the updated version of Post SMTP?

Thread Starter simplifiedideas
(@simplifiedideas)

2 years, 4 months ago

Latest version – https://snipboard.io/PZGKqj.jpg
Settings – https://snipboard.io/0HgzJN.jpg
https://snipboard.io/AKepNT.jpg
https://snipboard.io/jWhH6G.jpg
https://snipboard.io/C5aPYV.jpg

Thanks ??

Plugin Support M Haseeb
(@haseeb0001)

2 years, 4 months ago

@simplifiedideas

You are using an old version of Post SMTP; please update your plugin, test this issue, and let me know.

Thanks

Thread Starter simplifiedideas
(@simplifiedideas)

2 years, 4 months ago

I’m on the latest version of postman SMTP, there is no option to update. Are you saying I need to upgrade to post SMTP not postman SMTP?

If yes please advise as to how.

Plugin Support M Haseeb
(@haseeb0001)

2 years, 4 months ago

@simplifiedideas

You are using a too-old version which is now closed; please download the new POST SMTP plugin from here and configure it and let me know if there are any issues.

Thanks

tfrank77
(@tfrank77)

2 years, 4 months ago

The latest version: 2.1.10

You have 1.7.2, that is why.

Viewing 10 replies - 1 through 10 (of 10 total)

The topic ‘postman-smtp’ is closed to new replies.