Posting the same article 2-3 times to Facebook At once

  • Resolved shaylynnhayes

    (@shaylynnhayes)


    5 years, 3 months ago

    Revive Old Posts is consistently posting the same thing to Facebook 2-3 times at once. This is really making my readers mad (and me, since I have to go through and manually delete). This is a consistent error and happening on either every post or every second post. I also DO NOT have “yes” selected for sharing posts again.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Uriahs Victor

    (@uriahs-victor)

    Hi! this is strange behavior for the plugin, can you send us a support ticket so we can take a look at your setup?

    You can do so here: https://revive.social/support/

    Click “submit a support request” and then type in “support”, you’ll see some results show up, click the “Open a Support Ticket” button appear at the bottom of those results.

    When filling out the form you can enter “Free” in the license field.

    Plugin Contributor Uriahs Victor

    (@uriahs-victor)

    Hi, we haven’t received a ticket from you. Can you also let us know if you’re using WPEngine hosting?

    Thread Starter shaylynnhayes

    (@shaylynnhayes)

    … I sent the ticket.

    Plugin Contributor Uriahs Victor

    (@uriahs-victor)

    Hi @shaylynnhayes we didn’t receive that ticket and it doesn’t seem to have landed in our spam section either, please send the ticket directly to:

    [email protected]

Viewing 4 replies - 1 through 4 (of 4 total)
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