So my question – is there a postcode finder software / plugin that does the same job what i currently have but better.

I have found many postcode finders for checkout carts where it fills in the address details but that is not what I am looking for.

I have a postcode finder on my website so when someone puts the first part of the uk postcode in, there is a dropdown menu with the results – when they click it and then press search they are then taken to the plumber page for that area.

However after watching some recorded sessions i have noticed a couple of things.

1. They put their full postcode in – which means if we have the area it doesn’t find it in the dropdown box – then people click search and they get confused then leave

2. they follow the instructions and put in only the first part of their postcode and for some reason they dont click on the dropdown menu to select it – then they try and type their full postcode in and that doesnt work either – then they get confused and leave

You can see this in these 2 videos

https://www.smartlook.com/play/shared/1ebe99c41cdf936a09eb89f427ba62221c12c178

https://www.smartlook.com/play/shared/ccd87135e23914eb059d0ae4c5e4e039eaf9cd95

Without seeing the code though, it’s impossible to see what can be done.

Thanks for replying – that is a great idea having 2 boxes so you input 1st part of postcode into first box and 2nd part of postcode in second box and it just ignores the second box and takes the information from the first box.

how you do that though is way over my head

here is the code as it currently is.

<div id=”postcode_content_wrapper”><div id=”postcode_search”> <div class=”search-header”> <h4 class=”h-header”> 1. Enter The First Part of Your Postcode e.g B12 </h4> <h4 class=”h-header”>2. Then Select From The Dropdown Menu </h4> </div><div class=”search-wrapper-inner”> <div class=”search-top”> <div id=”search-input-location-wrapper” class=”search-input-wrapper”> <input id=”search-input-location” type=”text” name=”q” class=”search-input ui-autocomplete-input” autocomplete=”off” placeholder=”e.g. B12″> </div> </div> <div class=”search-bottom clearfix”> <div class=”search-bottom-left”> </div> <div class=”search-bottom-right right”> Search </div> <p class=”h-subheader”> If your postcode does not come up in the dropdown menu, it means we don’t have a plumber in that area. Apologies for the inconvenience. </p> </div> </div> </div></div> <style>#postcode_search { background: #0a70c3; } #postcode_search .h-header { color: #f8f8f8 } </style>