Post SMTP email error

  • Resolved abenjamin1975

    (@abenjamin1975)


    10 months ago

    I keep getting the following error/email message:

    You getting this message because an error detected while delivered your email.
    For the domain: https://www.sccenter.org
    The log to paste when you open a support issue:
    {
    ? “error”: {
    ? ? “code”: 400,
    ? ? “message”: “Recipient address required”,
    ? ? “errors”: [
    ? ? ? {
    ? ? ? ? “message”: “Recipient address required”,
    ? ? ? ? “domain”: “global”,
    ? ? ? ? “reason”: “invalidArgument”
    ? ? ? }
    ? ? ],
    ? ? “status”: “INVALID_ARGUMENT”
    ? }
    }

    How do I fix this?

Viewing 3 replies - 1 through 3 (of 3 total)
  • furqanfazal

    (@furqanfazal)

    Hi @abenjamin1975,

    I hope this message finds you well.

    Thank you for contacting us regarding the issue you are facing. To assist you more effectively, could you please provide us with the diagnostic and connectivity test reports? You can access the diagnostic test report from here and the connectivity test report from here.

    This information will help us to resolve the issue faster.

    Thanks and Regards,
    Support Team-WP Experts.

    Thread Starter abenjamin1975

    (@abenjamin1975)

    I am able to send a test email successfully.

    Here is the diagnostic report:

    Mailer: postsmtp
    HostName: sccenter.org
    cURL Version: 8.5.0
    OpenSSL Version: OpenSSL/1.1.1w
    OS: Linux jag02.verustech.com 3.10.0-327.36.3.el7.centos.plus.x86_64 #1 SMP Tue Oct 25 03:09:35 UTC 2016 x86_64
    PHP: Linux 7.4.33 C
    PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=No, allow_url_fopen=No, mcrypt=No, zlib_encode=Yes
    WordPress: 6.4.2 en_US UTF-8
    WordPress Theme: Panoramic Child
    WordPress Plugins: FooGallery, Accordions Combo, Solid Security Basic, Breadcrumb NavXT, Child Theme Configurator, Classic Editor, Classic Widgets, Custom Sidebars, Duplicate Page, Duplicator, FooBox Image Lightbox, Give – Authorize.net Gateway, Give – Email Reports, Give – Manual Donations, Give – PDF Receipts, Give – Recurring Donations, Give – Tributes, Give – Donation Plugin, Health Check & Troubleshooting, WPCode Lite, MaxButtons, Ninja Forms, Post SMTP, Page Builder by SiteOrigin, Slider by Supsystic, SiteOrigin CSS, SiteOrigin Widgets Bundle, SSL Insecure Content Fixer, Tabs Responsive, Velvet Blues Update URLs, Yoast SEO, WP Rollback, Smush, WP Super Cache, WP Video Lightbox
    WordPress wp_mail Owner: /home/sccenter/public_html/wp-content/plugins/post-smtp/Postman/PostmanWpMailBinder.php
    WordPress wp_mail Filter(s): wp_staticize_emoji_for_email, PostsmtpMailer->get_mail_args
    Postman: 2.8.11
    Postman Sender Domain (Envelope|Message): sccenter.org | sccenter.org
    Postman Prevent Message Sender Override (Email|Name): No | No
    Postman Active Transport: Gmail API (https:login://www.googleapis.com:443)
    Postman Active Transport Status (Ready|Connected): Yes | Yes
    Postman Deliveries (Success|Fail): 5481 | 10660

    furqanfazal

    (@furqanfazal)

    Hi @abenjamin1975,

    I tried to replicate your case on my end but no issue is found. Another plugin or a security plugin may be causing a conflict in adding the recipient’s address. Please share your connectivity test report with our?technical support channel so that I can directly connect you with our technical team.

    Looking forward to getting your issue resolved.

    Thanks and Regards,
    Support Team-WP Experts.

Viewing 3 replies - 1 through 3 (of 3 total)
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