Post SMTP email error

  • johnboy85

    (@johnboy85)


    7 years ago

    I received an email with the following title,

      Post SMTP email error

    Below is the information in the body of the email. I have omitted some of the personal information:

    From: *******@*******.sgvps.net (I think this is a Siteground email address)

    “You getting this message because an error detected while delivered your email.
    You are welcome to post a support issue.
    The log to paste with your support issue:
    Invalid “To” e-mail address “********@icloud.con””

    I believe I am receiving an error because the customer entered his email incorrectly when making a purchase from our online store. He entered .con instead of .com

    I’ve never had this issue before. Even when customers have entered their emails incorrectly in the past I would still get a copy of the “completed order” email. This time I did not. All I received was the Post SMTP email error. If I hadn’t checked my orders page I would not have known that I received an order.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter johnboy85

    (@johnboy85)

    Also, I am using the following:
    Wordpress 4.9
    Woocommerce 3.2.5
    WC Multiple Email Recipients- This plugin is used so that the admin can receive a copy of the completed order email. Normally only the customer receives it.

    yehudah

    (@yehudah)

    Hi,

    The message is an update I added.

    When a message is failed to send it will fallback to the local mail system.
    Except notify I do not block anything and the email flow continue as regular,
    if you didn’t get a Woocommerce email I would investigate in other places it’s not related to Post SMTP.

Viewing 2 replies - 1 through 2 (of 2 total)
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