Post preview ERR_CONTENT_DECODING_FAILED with Jetpack enabled

  • Resolved accented

    (@accented)


    3 years, 6 months ago

    Hi,

    I’ve been troubleshooting a wordpress site I am the admin for. For the past few weeks users are presented with a blank white screen when doing a post preview. I’ve disabled all plugins and the problem disappears. So I enabled 1 plugin at a time and the issue returned when Jetpack was enabled.

    I also noticed that it happens when the posts contains a media gallery (images)

    The error I noticed was ERR_CONTENT_DECODING_FAILED

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hello @accented

    Since your case requires more security access, could you contact us via this contact form, please?

    Please include a link to this thread in your message.

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    My best regards,

    Michelle C.

    Anonymous User 18700194

    (@anonymized-18700194)

    Hi @accented –

    Could you post your site URL here, so I can have a look?

    If you want it to remain private, you can also contact us via this contact form.

Viewing 2 replies - 1 through 2 (of 2 total)
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