Post page not displaying after updating to 4.3

  • Resolved pramathesh

    (@pramathesh)


    9 years, 6 months ago

    After the update to 4.3 our site does not load the main index page. We created a page template for displaying the post loop as a temporary solution and set it up as post loop page. However, it was seen that that the page which otherwise works fine does not work as soon as it made the post loop page.

    The rest of the site is working fine with a few layout issues and which we are currently working by reordering the rendering of scripts and css files.

    Any help regarding the post loop issue will be appreciated.

    P.S. – It seems like a theme specific problem and we can easily get rid of the problem by switching to another theme but there are a lot of customisations which have to be redone after changing to another theme. We don’t want to do that before trying for a solution.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator t-p

    (@t-p)

    have you tried:
    – Flushing any caching plugins you might be running, as well as server and/or browser caches. Also, any op cache or content network cache, as well as Cloudflare, clear those caches.
    – deactivating ALL (yes all) plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).
    – If you can’t get into your admin dashboard, try resetting the plugins folder by FTP. Sometimes, an apparently inactive plugin can still cause problems. Also remember to deactivate any plugins in the mu-plugins folder (if you have created such folder). The easiest way is to rename that folder to mu-plugins-old.
    – switching to the unedited default Twenty Fifteen theme for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins). If you don’t have access to your admin area, use FTP , or your web-host’s cPanel or whatever file management application your host provides. Navigate to /wp-content/themes/ and switch to the default theme by renaming your current theme’s folder by adding “-old” to the end of the folder name. Alternately, you can remove other themes except the default theme. That will force your site to use it.
    – If all the above steps do not resolve the issue, then try MANUALLY updating. Download a fresh copy of the WordPress .zip file to your computer, unzip it, and use that to copy up all files and folders EXCEPT the wp-config.php file and the /wp-content/ directory. You may need to delete the old wp-admin and wp-includes folders and files on your server before uploading the new ones. Read the Manual Update directions first.

    Thread Starter pramathesh

    (@pramathesh)

    Hi Tara,

    Thanks for the reply.

    – We don’t use any cache plugin. We do some browser caching but my browser cache is cleared at the time of writing this reply.

    – We tried deactivating all plugins but the problem persists.

    – The Twenty Fifteen Theme works fine but that is not the solution that we are looking for.

    – We were using PHP 5.3 and we upgraded to PHP 5.4 but still the problem persists.

    – We use a child theme to display posts. If the same is used as Page template, it works but if we set it as post loop page in the settings tab in admin>Reading area, it does not work. It simply shows the white screen of death.

    Thanks.

    Moderator t-p

    (@t-p)

    – The Twenty Fifteen Theme works fine but that is not the solution that we are looking for.

    If switching to Twenty Fifteen works, it means the issue is with your theme

    Thread Starter pramathesh

    (@pramathesh)

    Right now the site is working with Yoast and Jetpack disabled.

    Thanks for your help.

    Moderator t-p

    (@t-p)

    Glad to hear it ??

Viewing 5 replies - 1 through 5 (of 5 total)
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