Post Number is missing

  • Hello, we have a customer who has selected “Packstation” as the delivery option. Unfortunately, when generating the label, we receive the error message “Post Number is missing, it is mandatory for Packstation delivery.” However, the “DHL Kundennummer (Postnummer)” field is filled out. Can you help us?

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  • Hello @blueewok

    Can you share with us the logs?
    please send it at
    “dhlsupport [at] progressusmarketing.com”
    so I can check whats going wrong exactly?
    you can find it : WooCommerce > Status > Logs
    the log will start with DHL & the day date

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