Post Notifications Not Showing Up

  • Resolved ddinnerv

    (@ddinnerv)


    11 months ago

    Trying the support forums since paid support for MailPoet hasn’t responded in the last 10 days. Hoping someone can help.

    MailPoet > Emails > Post Notifications. This is where we go to customize the ‘post notifications’ for new blog posts. Usually there are templates listed here that you can toggle on/off, then click in to to edit, but none of the templates are even listed. Luckily the last version we edited and made active had no time-sensitive events on it. It’s been sending emails and working fine, we just can’t see the template to edit it!

    We would typically deactivate/reactivate the plugin and see if that works, but we didn’t want to risk having to re-setup the templates, so we’re trying to avoid that. Please advise!

    Also, possibly related, but maybe not – we’re getting this error when we move around within the Emails part of the plugin.  It goes away after a minute or so, so maybe it’s not related, but figured we should pass it along.

    An exception occurred while executing ‘SELECT DISTINCT w0_.raw_message AS raw_message_0 FROM wp_sypf5y56v0_mailpoet_log w0_ WHERE w0_.name = ? AND w0_.context LIKE ? ORDER BY w0_.created_at ASC’ with params [“coupons”, “{\”newsletter_id\”:2}”]: SQLSTATE[42S22]: Column not found: 1054 Unknown column ‘w0_.raw_message’ in ‘field list’

    Thanks in advance for your help!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Aashik P – a11n

    (@aashik)

    Hi there!

    I see we’re already working with you via email.

    I’m closing this forum topic to continue discussing via existing ticket. Ticket ID for reference: 7504218-zen.

Viewing 1 replies (of 1 total)
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