/post-new.php?post_type=product takes long time to load

Hi @sirvius

I understand that it is only the “add new product” page that is this slow – other pages are loading normally.

In order to check your configuration and assist you further, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

There are no errors on website

Do you see any fatal errors? Please go to WooCommerce > Status > Logs and use the drop-down at the top to find fatal error logs if any.

Please let us know what you find.

Hi Margaret,

There are no errors in the logs, just some completed sync information.

Status report:

### WordPress Environment ###

WordPress address (URL): https://motomio.pl
Site address (URL): https://motomio.pl
WC Version: 6.5.1
REST API Version: ? 6.5.1
WC Blocks Version: ? 7.4.3
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.0
WP Multisite: –
WP Memory Limit: 2 GB
WP Debug Mode: –
WP Cron: ?
Language: pl_PL
External object cache: –

### Server Environment ###

Server Info: Apache/2
PHP Version: 7.4.29
PHP Post Max Size: 512 MB
PHP Time Limit: 600
PHP Max Input Vars: 1000
cURL Version: 7.68.0
OpenSSL/1.1.1f

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.5.15-MariaDB-log
Max Upload Size: 512 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.5.1
WC Database Prefix: wppx_
Ca?kowity rozmiar bazy danych: 535,00MB
Rozmiar bazy danych: 426,00MB
Rozmiar indeksu bazy danych: 109,00MB
wppx_woocommerce_sessions: Dane: 23,02MB + Indeks: 0,11MB + Silnik InnoDB
wppx_woocommerce_api_keys: Dane: 0,02MB + Indeks: 0,03MB + Silnik InnoDB
wppx_woocommerce_attribute_taxonomies: Dane: 0,02MB + Indeks: 0,02MB + Silnik InnoDB
wppx_woocommerce_downloadable_product_permissions: Dane: 0,02MB + Indeks: 0,06MB + Silnik InnoDB
wppx_woocommerce_order_items: Dane: 1,52MB + Indeks: 0,30MB + Silnik InnoDB
wppx_woocommerce_order_itemmeta: Dane: 7,52MB + Indeks: 6,03MB + Silnik InnoDB
wppx_woocommerce_tax_rates: Dane: 0,02MB + Indeks: 0,06MB + Silnik InnoDB
wppx_woocommerce_tax_rate_locations: Dane: 0,02MB + Indeks: 0,03MB + Silnik InnoDB
wppx_woocommerce_shipping_zones: Dane: 0,02MB + Indeks: 0,00MB + Silnik InnoDB
wppx_woocommerce_shipping_zone_locations: Dane: 0,02MB + Indeks: 0,03MB + Silnik InnoDB
wppx_woocommerce_shipping_zone_methods: Dane: 0,02MB + Indeks: 0,00MB + Silnik InnoDB
wppx_woocommerce_payment_tokens: Dane: 0,02MB + Indeks: 0,02MB + Silnik InnoDB
wppx_woocommerce_payment_tokenmeta: Dane: 0,02MB + Indeks: 0,03MB + Silnik InnoDB
wppx_woocommerce_log: Dane: 0,02MB + Indeks: 0,02MB + Silnik InnoDB
wppx_actionscheduler_actions: Dane: 7,08MB + Indeks: 7,14MB + Silnik InnoDB
wppx_actionscheduler_claims: Dane: 0,02MB + Indeks: 0,02MB + Silnik InnoDB
wppx_actionscheduler_groups: Dane: 0,02MB + Indeks: 0,02MB + Silnik InnoDB
wppx_actionscheduler_logs: Dane: 4,19MB + Indeks: 2,89MB + Silnik InnoDB
wppx_aepc_custom_audiences: Dane: 0,02MB + Indeks: 0,00MB + Silnik InnoDB
wppx_aepc_logs: Dane: 0,20MB + Indeks: 0,00MB + Silnik InnoDB
wppx_aiowps_events: Dane: 0,02MB + Indeks: 0,00MB + Silnik InnoDB
wppx_aiowps_failed_logins: Dane: 0,02MB + Indeks: 0,00MB + Silnik InnoDB
wppx_aiowps_global_meta: Dane: 0,02MB + Indeks: 0,00MB + Silnik InnoDB
wppx_aiowps_login_activity: Dane: 0,02MB + Indeks: 0,00MB + Silnik InnoDB
wppx_aiowps_login_lockdown: Dane: 0,02MB + Indeks: 0,00MB + Silnik InnoDB
wppx_aiowps_permanent_block: Dane: 0,02MB + Indeks: 0,00MB + Silnik InnoDB
wppx_ajaxsearchpro: Dane: 0,05MB + Indeks: 0,00MB + Silnik InnoDB
wppx_ajaxsearchpro_priorities: Dane: 0,02MB + Indeks: 0,02MB + Silnik InnoDB
wppx_ajaxsearchpro_statistics: Dane: 0,02MB + Indeks: 0,00MB + Silnik InnoDB
wppx_as3cf_items: Dane: 0,02MB + Indeks: 0,11MB + Silnik InnoDB
wppx_asp_index: Dane: 2,52MB + Indeks: 3,03MB + Silnik InnoDB
wppx_asp_synonyms: Dane: 0,02MB + Indeks: 0,03MB + Silnik InnoDB
wppx_commentmeta: Dane: 0,02MB + Indeks: 0,03MB + Silnik InnoDB
wppx_comments: Dane: 3,52MB + Indeks: 1,66MB + Silnik InnoDB
wppx_duplicator_packages: Dane: 0,02MB + Indeks: 0,02MB + Silnik InnoDB
wppx_ee_products_sync_list: Dane: 0,02MB + Indeks: 0,00MB + Silnik InnoDB
wppx_ee_product_sync_call: Dane: 0,02MB + Indeks: 0,00MB + Silnik InnoDB
wppx_ee_product_sync_data: Dane: 0,02MB + Indeks: 0,00MB + Silnik InnoDB
wppx_elfsight_instagram_feed_throttle: Dane: 0,02MB + Indeks: 0,00MB + Silnik InnoDB
wppx_elfsight_instagram_feed_widgets: Dane: 0,02MB + Indeks: 0,00MB + Silnik InnoDB
wppx_freshmail_forms: Dane: 0,02MB + Indeks: 0,00MB + Silnik InnoDB
wppx_freshmail_stats: Dane: 0,02MB + Indeks: 0,00MB + Silnik InnoDB
wppx_frm_fields: Dane: 0,02MB + Indeks: 0,03MB + Silnik InnoDB
wppx_frm_forms: Dane: 0,02MB + Indeks: 0,02MB + Silnik InnoDB
wppx_frm_items: Dane: 0,28MB + Indeks: 0,20MB + Silnik InnoDB
wppx_frm_item_metas: Dane: 0,45MB + Indeks: 0,19MB + Silnik InnoDB
wppx_gdpr_cc_options: Dane: 0,02MB + Indeks: 0,00MB + Silnik InnoDB
wppx_imagify_files: Dane: 0,02MB + Indeks: 0,08MB + Silnik InnoDB
wppx_imagify_folders: Dane: 0,02MB + Indeks: 0,03MB + Silnik InnoDB
wppx_irrp_redirectionmeta: Dane: 0,00MB + Indeks: 0,00MB + Silnik MyISAM
wppx_irrp_redirections: Dane: 0,00MB + Indeks: 0,00MB + Silnik MyISAM
wppx_irrp_redirection_logs: Dane: 18,30MB + Indeks: 7,34MB + Silnik MyISAM
wppx_links: Dane: 0,02MB + Indeks: 0,02MB + Silnik InnoDB
wppx_nextend2_image_storage: Dane: 0,05MB + Indeks: 0,02MB + Silnik InnoDB
wppx_nextend2_section_storage: Dane: 0,09MB + Indeks: 0,06MB + Silnik InnoDB
wppx_nextend2_smartslider3_generators: Dane: 0,02MB + Indeks: 0,00MB + Silnik InnoDB
wppx_nextend2_smartslider3_sliders: Dane: 0,08MB + Indeks: 0,03MB + Silnik InnoDB
wppx_nextend2_smartslider3_sliders_xref: Dane: 0,02MB + Indeks: 0,02MB + Silnik InnoDB
wppx_nextend2_smartslider3_slides: Dane: 0,23MB + Indeks: 0,11MB + Silnik InnoDB
wppx_options: Dane: 20,50MB + Indeks: 2,73MB + Silnik InnoDB
wppx_pmxi_files: Dane: 0,02MB + Indeks: 0,00MB + Silnik InnoDB
wppx_pmxi_history: Dane: 0,02MB + Indeks: 0,00MB + Silnik InnoDB
wppx_pmxi_images: Dane: 1,52MB + Indeks: 0,00MB + Silnik InnoDB
wppx_pmxi_imports: Dane: 0,30MB + Indeks: 0,00MB + Silnik InnoDB
wppx_pmxi_posts: Dane: 0,23MB + Indeks: 0,00MB + Silnik InnoDB
wppx_pmxi_templates: Dane: 0,20MB + Indeks: 0,00MB + Silnik InnoDB
wppx_postmeta: Dane: 116,63MB + Indeks: 31,11MB + Silnik InnoDB
wppx_posts: Dane: 17,55MB + Indeks: 6,06MB + Silnik InnoDB
wppx_rank_math_404_logs: Dane: 0,02MB + Indeks: 0,02MB + Silnik InnoDB
wppx_rank_math_analytics_gsc: Dane: 20,55MB + Indeks: 22,13MB + Silnik InnoDB
wppx_rank_math_analytics_inspections: Dane: 1,52MB + Indeks: 0,55MB + Silnik InnoDB
wppx_rank_math_analytics_objects: Dane: 1,52MB + Indeks: 0,28MB + Silnik InnoDB
wppx_rank_math_internal_links: Dane: 1,52MB + Indeks: 0,19MB + Silnik InnoDB
wppx_rank_math_internal_meta: Dane: 0,14MB + Indeks: 0,00MB + Silnik InnoDB
wppx_rank_math_redirections: Dane: 0,05MB + Indeks: 0,02MB + Silnik InnoDB
wppx_rank_math_redirections_cache: Dane: 0,02MB + Indeks: 0,02MB + Silnik InnoDB
wppx_redirects: Dane: 0,02MB + Indeks: 0,00MB + Silnik InnoDB
wppx_sbi_feeds: Dane: 0,02MB + Indeks: 0,02MB + Silnik InnoDB
wppx_sbi_feed_caches: Dane: 0,08MB + Indeks: 0,02MB + Silnik InnoDB
wppx_sbi_instagram_feeds_posts: Dane: 0,02MB + Indeks: 0,03MB + Silnik InnoDB
wppx_sbi_instagram_feed_locator: Dane: 0,02MB + Indeks: 0,03MB + Silnik InnoDB
wppx_sbi_instagram_posts: Dane: 1,52MB + Indeks: 0,00MB + Silnik InnoDB
wppx_sbi_sources: Dane: 0,02MB + Indeks: 0,03MB + Silnik InnoDB
wppx_shortpixel_folders: Dane: 0,02MB + Indeks: 0,02MB + Silnik InnoDB
wppx_shortpixel_meta: Dane: 0,02MB + Indeks: 0,02MB + Silnik InnoDB
wppx_smconnector_failed_login: Dane: 0,02MB + Indeks: 0,00MB + Silnik InnoDB
wppx_smconnector_session_keys: Dane: 0,02MB + Indeks: 0,00MB + Silnik InnoDB
wppx_smush_dir_images: Dane: 0,02MB + Indeks: 0,03MB + Silnik InnoDB
wppx_snippets: Dane: 0,02MB + Indeks: 0,00MB + Silnik InnoDB
wppx_termmeta: Dane: 0,36MB + Indeks: 0,33MB + Silnik InnoDB
wppx_terms: Dane: 0,28MB + Indeks: 0,25MB + Silnik InnoDB
wppx_term_relationships: Dane: 2,52MB + Indeks: 1,52MB + Silnik InnoDB
wppx_term_taxonomy: Dane: 0,31MB + Indeks: 0,28MB + Silnik InnoDB
wppx_tm_taskmeta: Dane: 0,02MB + Indeks: 0,03MB + Silnik InnoDB
wppx_tm_tasks: Dane: 0,02MB + Indeks: 0,02MB + Silnik InnoDB
wppx_ualp_user_activity: Dane: 142,67MB + Indeks: 0,00MB + Silnik InnoDB
wppx_usermeta: Dane: 0,11MB + Indeks: 0,06MB + Silnik InnoDB
wppx_users: Dane: 0,02MB + Indeks: 0,05MB + Silnik InnoDB
wppx_wc_admin_notes: Dane: 0,06MB + Indeks: 0,00MB + Silnik InnoDB
wppx_wc_admin_note_actions: Dane: 0,05MB + Indeks: 0,02MB + Silnik InnoDB
wppx_wc_category_lookup: Dane: 0,05MB + Indeks: 0,00MB + Silnik InnoDB
wppx_wc_customer_lookup: Dane: 0,48MB + Indeks: 0,30MB + Silnik InnoDB
wppx_wc_download_log: Dane: 0,02MB + Indeks: 0,03MB + Silnik InnoDB
wppx_wc_order_coupon_lookup: Dane: 0,02MB + Indeks: 0,03MB + Silnik InnoDB
wppx_wc_order_product_lookup: Dane: 1,52MB + Indeks: 0,55MB + Silnik InnoDB
wppx_wc_order_stats: Dane: 0,52MB + Indeks: 0,38MB + Silnik InnoDB
wppx_wc_order_tax_lookup: Dane: 0,23MB + Indeks: 0,20MB + Silnik InnoDB
wppx_wc_product_attributes_lookup: Dane: 0,09MB + Indeks: 0,06MB + Silnik InnoDB
wppx_wc_product_download_directories: Dane: 0,02MB + Indeks: 0,02MB + Silnik InnoDB
wppx_wc_product_meta_lookup: Dane: 1,52MB + Indeks: 1,28MB + Silnik InnoDB
wppx_wc_rate_limits: Dane: 0,02MB + Indeks: 0,02MB + Silnik InnoDB
wppx_wc_reserved_stock: Dane: 0,02MB + Indeks: 0,00MB + Silnik InnoDB
wppx_wc_tax_rate_classes: Dane: 0,02MB + Indeks: 0,02MB + Silnik InnoDB
wppx_wc_webhooks: Dane: 0,02MB + Indeks: 0,02MB + Silnik InnoDB
wppx_wdp_orders: Dane: 0,02MB + Indeks: 0,05MB + Silnik InnoDB
wppx_wdp_order_items: Dane: 0,02MB + Indeks: 0,06MB + Silnik InnoDB
wppx_wdp_persistent_rules_cache: Dane: 0,02MB + Indeks: 0,00MB + Silnik InnoDB
wppx_wdp_rules: Dane: 0,02MB + Indeks: 0,03MB + Silnik InnoDB
wppx_wdr_order_discounts: Dane: 0,02MB + Indeks: 0,00MB + Silnik InnoDB
wppx_wdr_order_item_discounts: Dane: 0,02MB + Indeks: 0,00MB + Silnik InnoDB
wppx_wdr_rules: Dane: 0,02MB + Indeks: 0,00MB + Silnik InnoDB
wppx_woocommerce_p24_data: Dane: 0,00MB + Indeks: 0,00MB + Silnik MyISAM
wppx_woocommerce_tpay: Dane: 0,02MB + Indeks: 0,00MB + Silnik InnoDB
wppx_woocommerce_tpay_clients: Dane: 0,02MB + Indeks: 0,00MB + Silnik InnoDB
wppx_woof_query_cache: Dane: 0,02MB + Indeks: 0,02MB + Silnik InnoDB
wppx_wppano_hotspots: Dane: 0,02MB + Indeks: 0,05MB + Silnik InnoDB
wppx_yoast_indexable: Dane: 16,55MB + Indeks: 9,09MB + Silnik InnoDB
wppx_yoast_indexable_hierarchy: Dane: 1,52MB + Indeks: 0,72MB + Silnik InnoDB
wppx_yoast_migrations: Dane: 0,02MB + Indeks: 0,02MB + Silnik InnoDB
wppx_yoast_primary_term: Dane: 0,22MB + Indeks: 0,20MB + Silnik InnoDB
wppx_yoast_seo_links: Dane: 1,52MB + Indeks: 0,39MB + Silnik InnoDB
wppx_yoast_seo_meta: Dane: 1,52MB + Indeks: 0,00MB + Silnik InnoDB
zzz_RtnetExportedOrders: Dane: 0,02MB + Indeks: 0,00MB + Silnik InnoDB
zzz_RtnetSubsyncSecret: Dane: 0,02MB + Indeks: 0,00MB + Silnik InnoDB
zzz_RtnetTasks: Dane: 0,02MB + Indeks: 0,00MB + Silnik InnoDB

### Post Type Counts ###

acf-field: 11
acf-field-group: 3
attachment: 18114
custom_css: 1
fl-builder-template: 19
fl-theme-layout: 22
frm_form_actions: 2
frm_styles: 1
googlefeed: 2
nav_menu_item: 125
oembed_cache: 28
page: 23
popup: 4
popup_theme: 8
post: 67
product: 2661
product_variation: 3703
revision: 1
shipment: 338
shop_coupon: 4
shop_order: 4569
shop_order_refund: 22
wp_global_styles: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (41) ###

Query Monitor: przez John Blackbourn – 3.9.0
RTNET SubSync: przez rtnet.pl – 1.2
Advanced Custom Fields PRO: przez Delicious Brains – 5.12.2
Advanced Dynamic Pricing for WooCommerce: przez AlgolPlus – 4.1.2
All-in-One WP Migration: przez ServMask – 7.48
Beaver Builder Plugin (Pro Version): przez The Beaver Builder Team – 2.5.4.3
Beaver Themer: przez The Beaver Builder Team – 1.4.1.3
Ultimate Addons for Beaver Builder: przez Brainstorm Force – 1.34.6
GTM4WP: przez Thomas Geiger – 1.15.1
EAN for WooCommerce: przez WPFactory – 3.9.1
Conversios.io – Google Analytics and Google Shopping plugin for WooCommerce: przez Tatvic – 4.7.3
301 Redirects: przez WebFactory Ltd – 2.72
Flexible Shipping: przez WP Desk – 4.11.8
Formidable Forms Pro: przez Strategy11 – 5.3
Formidable Views: przez Strategy11 – 4.0.05
Formidable Forms: przez Strategy11 – 5.3
GDPR Cookie Compliance: przez Moove Agency – 4.8.6
OMGF: przez Daan from FFW.Press – 5.1.3
Smash Balloon Instagram Feed: przez Smash Balloon – 6.0.5
Smart Slider 3 Pro: przez Nextend – 3.5.1.7
NitroPack: przez NitroPack LLC – 1.5.12
Pixel Caffeine: przez AdEspresso – 2.3.3
Popup Maker: przez Popup Maker – 1.16.7
Really Simple SSL: przez Wtyczki Really Simple – 5.3.2
Redirect Redirection: przez Inisev – 1.0.7
Reveal IDs: przez Oliver Schl?be – 1.5.4
Rank Math SEO: przez Rank Math – 1.0.89.1
WooCommerce Side Cart: przez XootiX – 2.1
Upcasted S3 Offload – AWS S3, Digital Ocean Spaces, Backblaze, Minio and more: przez Upcasted – 3.0.2
Edytor Ról U?ytkowników: przez Vladimir Garagulya – 4.62
Widget Logic: przez WPChef – 5.10.4
Checkout Fields Manager for WooCommerce: przez QuadLayers – 5.5.6
WooCommerce DHL: przez WP Desk – 1.9.6
WooCommerce InPost: przez WP Desk – 3.15.7
WOOF – Filtr Produktów WooCommerce: przez realmag777 – 1.2.6.4
Tpay WooCommerce payment module: przez Tpay – 2.9.9
WooCommerce: przez Automattic – 6.5.1
WOOF by Category: przez KAGG Design – 2.16
Asset CleanUp: Page Speed Booster: przez Gabe Livan – 1.3.8.5
WP-Optimize – Clean, Compress, Cache: przez David Anderson
Ruhani Rabin
Team Updraft – 3.2.3

WooCommerce Google Merchant XML: przez WP Desk – 1.7.6

### Inactive Plugins (0) ###

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
db.php: Query Monitor Database Class (Drop-in)

### Must Use Plugins (1) ###

WP Migrate DB Compatibility: przez Delicious Brains – 1.2

### Settings ###

API Enabled: ?
Force SSL: –
Currency: PLN (z?)
Currency Position: right_space
Thousand Separator:
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –

### WC Pages ###

Strona sklepu: #114 – /sklep/
Koszyk: #289 – /koszyk/
Zamówienie: #290 – /zamowienie/
Moje konto: #291 – /moje-konto/
Regulamin: #46 – /regulamin/

### Theme ###

Name: MotoMio Kraków Concept Store
Version: 1.0
Author URL: https://www.webspot.pl
Child Theme: ?
Parent Theme Name: Beaver Builder Theme
Parent Theme Version: 1.7.11
Parent Theme Author URL: https://www.wpbeaverbuilder.com/?utm_medium=bb-pro&utm_source=bb-theme&utm_campaign=themes-admin-page
WooCommerce Support: ?

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 14?415
Oldest: 2022-05-06 13:23:20 +0200
Newest: 2022-05-31 13:47:11 +0200

Pending: 1
Oldest: 2022-06-03 13:17:27 +0200
Newest: 2022-06-03 13:17:27 +0200

### Status report information ###

Generated at: 2022-05-31 14:52:14 +02:00

I will also attach information from Query Monitor:

<strong>"add new product page"</strong>

Page Generation Time
22,8408s
3,8% of 600s limit

Peak Memory Usage
597 635 864 bytes (569,9 MB)
1 424,9% of 40 MB WordPress limit
27,8% of 2 048 MB server limit`

<strong>Index page for example</strong>

Page Generation Time
1,9721s
0,3% of 600s limit

Peak Memory Usage
73 572 752 bytes (70,2 MB)
175,4% of 40 MB WordPress limit
3,4% of 2 048 MB server limit

Hi @sirvius,

Thanks for the system status.

From what you describe this could be likely caused by a conflict with your theme or with another plugin. The best way to determine this is to:

– Temporarily switch your theme to Storefront.
– Disable all plugins except for WooCommerce.
– Repeat the action that is causing the problem.

If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated.

To figure out the cause of the problem, reactivate your theme first and check again. Then activate other plugins one by one, testing after each, until you find the one causing conflict.

You can find a more detailed explanation on how to do a conflict test here https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

Let us know how it goes.

Hi @sirvius

If you are hesitant about running the conflict test on your live site, you may duplicate your site to a staging environment and conduct tests without modifying your live site or impacting customers. Many hosting providers offer site staging facilities, but if you don’t have such a feature, you can create one with the WP Staging plugin.

We haven’t heard back from you in a while, so I’m marking this thread closed – we’ll be here if and/or when you are ready to continue.