• Hello Support,

    When I click on posts while logged in as admin on Edge and Chrome, it takes some time to display and finally the browser crashes. and nothing is clickable.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi @manishagawand,

    Does the browser freeze or do you see a blank white screen? Also, do you see any error messages on the screen?

    If you are not seeing any error messages, search for the constants WP_DEBUG and WP_DEBUG_LOG in your wp-config file and set it to true:

    define ('WP_DEBUG’,true);
    define ('WP_DEBUG_LOG’,true);

    Once you do this, WordPress will generate a debug.log file under {your website}\wp-content\debug.log where you will be able to see the error details, if any. Please share the error details here.

    Please try switching to a default WordPress theme like Twenty Twenty-One and deactivate all of your plugins and check whether the issue is fixed. Now, activate the plugins one by one, testing after each re-activation, to find the one causing the issue.

    If you are able to reactivate all plugins and you are able to see the posts without the browser crashing/freezing, the problem is caused by your theme.

    I hope this helps!

    Thread Starter manishagawand

    (@manishagawand)

    No such errors in debug log, it works fine on chrome and mozilla just freezes on Edge browser.

    Please refer to the screenshot : https://prnt.sc/y_d2qGYaVcsO

    Hi @manishagawand,

    Thanks for the confirmation.

    This could be a caching issue. Please try clearing your browser cache and try again.

    If that does not solve the issue, I’d suggest you perform a conflict test on your website, by disabling all plugins and switching to one of the default themes like Twenty Twenty-One and then testing in Edge.

    If the post list works as expected without plugins, the problem may be with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your plugins one by one, testing after each reactivation until you find the one causing the issue.

    I hope this helps.

Viewing 3 replies - 1 through 3 (of 3 total)
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