• Resolved jonnevill

    (@jonnevill)


    Hi,

    Thanks for a great plugin. Up to now, we’ve had some great success with the plugin.

    Recently we appear to have run into a problem. Despite redirecting the user after post-submission, the post isn’t appearing in WP Admin -All Posts.

    Post Type is WP Posts (as recommended). WordPress 4.9.4 running Zerif Lite.

    Please help.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter jonnevill

    (@jonnevill)

    I’ve disabled all plugins with the exception of USP and tested, still experiencing the same problem.

    Thanks.

    Plugin Author Jeff Starr

    (@specialk)

    Is this for free or pro version?

    Thread Starter jonnevill

    (@jonnevill)

    Hi Jeff,

    It’s the free version, version 20171105.

    Plugin Author Jeff Starr

    (@specialk)

    Thanks. So with the free version you mention this:

    “Despite redirecting the user after post-submission, the post isn’t appearing in WP Admin -All Posts.”

    Do the the submitted posts appear when *not* redirecting after post submission?

    • This reply was modified 7 years, 1 month ago by Jeff Starr.
    Thread Starter jonnevill

    (@jonnevill)

    Hi Jeff,

    Thanks for your response.

    I deactivated the redirect and the form began indicated errors such as image pixel too large when attempting to submit. This was useful as up to then it had redirected users to the redirect page ‘post submitted successfully’, regardless of whether that was true or not. This was problematic as the user had been told that they were successful, however, no notification to me via wp-admin or email and no post.

    I’m assuming that this is a bug with the redirect function as they should have received an error message rather than auto-redirect. Is it worth considering a way for admin to receive notifications when users unsuccessfully submit a post and the reason for the error? So we could support our users with troubleshooting and maximise use of the plugin.

    As we’ve now identified a temporary workaround of disabling the redirect, you are welcome to mark as solved, however, a long-term fix would be much appreciated.

    Plugin Author Jeff Starr

    (@specialk)

    Thanks for this information. I will go ahead and mark as resolved, and then investigate the issue and try to implement a solution in the next plugin update. I appreciate you taking the time to report your findings. Please let me know if you discover any other relevant infos, thank you.

    Plugin Author Jeff Starr

    (@specialk)

    Just to follow up with this, the next version of USP now redirects only after successful post submission (i.e., no errors). Thanks again for reporting.

Viewing 7 replies - 1 through 7 (of 7 total)
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