• Resolved marxally

    (@marxally)


    Updated WordPress and all plugins today. Now Post Grid/Slider/Carousel doesn’t display anything, but the links and images are clickable, since it’s displayed, but shows everything transparent.

    Only have issues with Post Grid/Slider/Carousel, all the other stuff works fine.

Viewing 6 replies - 1 through 6 (of 6 total)
  • FrancescoR

    (@francescoitb)

    Same here

    vizualni

    (@vizualni)

    I also have the problem with the royal elemantor addons post grid.
    Within the configuration do not work the Layouts ‘FitRows Equal height’ and ‘List style’. The ‘slider / carousel’ does work.

    • This reply was modified 2 years ago by vizualni.
    angelodg

    (@angelodg)

    Same!!! Please I need help with this!

    Plugin Contributor George

    (@rubeushagrid13)

    Hi marxally,

    We’ve made few changes and on our testing and live sites all examples work fine, maybe u need to clear cache or something like this.

    If clearing cache doesn’t help please follow the steps below:

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email – [email protected] as well

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    Kind regards,
    George

    Thread Starter marxally

    (@marxally)

    @rubeushagrid13 I somehow got it fixed. I don’t know abut the other users. I reinstalled the plugin and cleaned cache, and it worked fine.

    Plugin Contributor George

    (@rubeushagrid13)

    Hi again,

    I’m glad that your issue is solved, if problem persists please contact us again.

    Kind regards,
    George

Viewing 6 replies - 1 through 6 (of 6 total)
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