Hello @mcnpnkt,
I hope you are doing well.
I haven’t heard from you since then. So, I was wondering if your issue has been resolved or not. If this issue still exists then please let us know. Also If you please share the Site Info then I will give it another try. Please go to your WordPress Dashboard -> Tools -> Site Health -> Info -> Copy Site Info to Clipboard. It would be appreciable if you also share the Debug Log. First, go to your File Manager from cPanel and edit the wp-config.php file. Near the bottom of the file you’ll see the following:
define('WP_DEBUG', false);
Adjust that line to these three lines:
define( 'WP_DEBUG', true );
define( 'WP_DEBUG_DISPLAY', false );
define( 'WP_DEBUG_LOG', true );
It’s not recommended to change WP_DEBUG_DISPLAY to true. This is because any errors will then display on your live website. By enabling WP_DEBUG_LOG, you can view the same errors in your /wp-content/debug.log file.
Then paste it in PasteBin and share the link with us.
Thank you