Post forms not showing & error/notification splashed across WP dashboard

  • Resolved leruvia

    (@leruvia)


    1 year, 2 months ago

    Hello. We’ve updated WP User Frontend to the latest Version 4.0.3 and installed the WP User Frontend Pro Version 3.4.14. Now, when you click WP User Frontend -> Post Forms -> I can see two forms there. But when you click each of the form, nothing is displayed, just white screen. Also, we keep getting this error/notification splashed across WP dashboard: “Your WP User Frontend Pro is almost ready! We’ve pushed a major update on both WP User Frontend Free and WP User Frontend Pro that requires you to use latest version of both. Please update the WPUF pro to the latest version. Please make sure to take a complete backup of your site before updating.”

    No response from the tickets we created so I’m posting here hoping to get some answers.

    Error/Notification screenshot: https://tinyurl.com/yr25nvfa

    • This topic was modified 1 year, 2 months ago by leruvia.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter leruvia

    (@leruvia)

    UPDATE: I reverted to v3—as instructed. A few hours later, I updated to Version 4.0.3?and Version 4.0.5 for the pro plugin. So far, no error encountered.

    Plugin Support Saiful Islam

    (@saifislam01)

    Hi @leruvia,

    Thank you for providing an update on your recent software version changes. I’m pleased to hear that you successfully reverted to v3 and subsequently updated to Version 4.0.3 and Version 4.0.5 for the pro plugin without encountering any errors.

    If you encounter any further difficulties, kindly contact through?the website?for further assistance.

    Best regards,

    Thread Starter leruvia

    (@leruvia)

    UPDATE: I think I’ll revert to v3 bec with the latest versions, the Appearance -> Menu encounters an error: “There has been a critical error on this website. Please check your site admin email inbox for instructions.” At some point, I’m tired of monitoring my site. I’m stressed every time I get an error message ??

    Plugin Support Saiful Islam

    (@saifislam01)

    Hi @leruvia,

    We apologize for any inconvenience you may have experienced with our plugin. We want to assure you that we take your concerns seriously, and our team has diligently worked on addressing the reported issues.

    Please contact through?the website for further assistance.

    Best regards,

    Hi,
    I am in the same boat. It happened in the development environment, so I have not installed it in the production environment yet. When will new version be released this issue? I can’t convince my owner with this approach that I have to downgrade once.

    David Thompson

    (@thompsondc)

    Same problem. No response from support after 4 days. Errors caused in production from both WP User Frontend Pro and WP Project Manager Pro. Not the first time. I’ll see if I can revert to a prior version.

    Plugin Support Saiful Islam

    (@saifislam01)

    Hi @thompsondc,

    Thank you for reaching out and bringing this matter to our attention. I sincerely apologize for the delay in our response and for the inconvenience caused by the errors you’ve encountered with WP User Frontend Pro and WP Project Manager Pro. I understand the frustration when encountering issues in production, especially when it disrupts your workflow.

    Please note that this forum does not allow us to discuss premium plugins or paid services here. We need to follow the forum guidelines in this matter.

    Commercial products are not supported in these forums.

    I hope you understand. To get immediate assistance,?kindly contact through?the website.

    Best regards,

Viewing 7 replies - 1 through 7 (of 7 total)
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