• Resolved cmelero

    (@cmelero)


    I can’t use the product information links when edditing a product that have customers.

    Maybe an issue with javascript?

    If the product has never been bought it works fine.

    EDIT: I have LearnDahs plugin and the edit page shows information about “related courses” although the product was no a course.

    • This topic was modified 7 years, 10 months ago by cmelero.
Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Kokomo

    (@kokomoweb)

    Hi @cmelero,

    Have you tried deactivating all plugins except for woocommerce and my plugin?

    If you look in your javascript console, do you see any errors?

    Is the issue on all types of products or just variable products?

    Thread Starter cmelero

    (@cmelero)

    I haven’t.
    I guess it’s an incompatibiliy with others pluggins. This is the less funcional of all, so, I’ll activate it just to get the list of customers ??

    Plugin Author Kokomo

    (@kokomoweb)

    As you wish, but if you end up doing the test, I’d be curious to know so I can fix the issue!

    I have this same issue. I can’t edit any products that have customers unless I disable the Customer List plugin. I can’t expand or collapse any of the sections in the editor screen. I get “TypeError: e is undefined” in the inspector console for JavaScript errors. With your plugin disabled everything goes back to normal.

    Resolved by saving settings per your suggestion in another support thread.

    Plugin Author Kokomo

    (@kokomoweb)

    Glad you could fix it. Out of curiosity, was this a first install or a plugin update?

    Thread Starter cmelero

    (@cmelero)

    Mesue, could you link or explain how did you fix it?

    Thank you

    EDITED: I got it. From Plugin Settings, press “save”

    Ty

    • This reply was modified 7 years, 9 months ago by cmelero.
    Plugin Author Kokomo

    (@kokomoweb)

    Was it a newly installed plugin or was it after an update?

    It was after updating.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Post edit page stop working’ is closed to new replies.