• Resolved sharonlandis

    (@sharonlandis)


    My site is csresume.com

    I’ve worked on this post for a while with no problems. It’s still in draft.
    Today, when I loaded it, the Word count stays 0, I can’t get into the Visual editor or load images.

    I tried clearing the browser, no change.

    HELP!!!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator t-p

    (@t-p)

    Have you tried:
    – Flushing any caching plugins you might be running, as well as server and/or browser caches. Not just your browser, but any op cache or content network cache as well such as Cloudflare. If your host provider has a “Purge Varnish” option or if you can ask your provider to flush memcache on your server. If you are using SiteLock, manage your caching there.
    – deactivating ALL (yes all) plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).
    – switching to the unedited default Theme (Twenty Sixteen.) for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins).
    MANUALLY updating. Download a fresh copy of the WordPress .zip file to your computer, unzip it, and use that to copy up all files and folders EXCEPT the wp-config.php file and the /wp-content/ directory. You may need to delete the old wp-admin and wp-includes folders and files on your server before uploading the new ones. Please read the Manual Update directions first.
    Backup: If you haven’t already done, always backup everything (including your database) before doing any actions, just in case something really goes wrong. You can never have enough backups!

    Thread Starter sharonlandis

    (@sharonlandis)

    Thanks t-p.

    I got rid of the problem by copying the post content into a new post.

    In the old post “save draft” worked but I seem to have disabled WordPress functionality (Word count, insert image, and maybe other things) and Yoast. When I’m done my post I’ll look further into it to see how I managed this.

    Sharon

    Moderator t-p

    (@t-p)

    Glad you got it sorted ??

Viewing 3 replies - 1 through 3 (of 3 total)
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