• Resolved thenerdynurse

    (@thenerdynurse)


    After updating to the latest version today, the Post Carousel block is giving this error and is no longer working:

    “Your site doesn’t include support for the “essential-blocks/post-carousel” block. You can leave this block intact or remove it entirely”

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Mahbub Shovan

    (@mahbubshovan)

    Hi @thenerdynurse

    I hope you’re having a good day. I’d be happy to assist you further by looking at the issue. Could you please provide me with a link where I can access it? This will allow me to investigate and better understand the situation.

    To better assist you, please provide me with your site information. You can find this by going to your WordPress Dashboard, clicking on Tools, selecting Site Health, and finally Info. You can copy the site info to your clipboard from there and share it with me.
    Additionally, it would be helpful to have access to your Debug Log. You can do this by accessing your File Manager through cPanel and editing the wp-config.php file. Near the bottom of the file, you will find the line:

    define('WP_DEBUG', false);

    Please adjust this line to the following three lines:

    define('WP_DEBUG', true);
    define('WP_DEBUG_DISPLAY', false); define('WP_DEBUG_LOG', true);

    We recommend leaving WP_DEBUG_DISPLAY set to be false, as any errors will display on your live website if set to true. Instead, by enabling WP_DEBUG_LOG, you can view the errors in your /wp-content/debug.log file. Finally, please paste this information on PasteBin and share the link.

    Thank you for your cooperation.

    Plugin Support Amit Paul

    (@paulamit)

    Hello @thenerdynurse,

    I hope you’re doing good.

    Would you kindly give us feedback about the issue that you’re facing? If you still get the issue, please let us know. Because We couldn’t find any Support Mail from you also.

    Also, Did you try our above-mentioned instructions yet??If not, kindly try and let us know how it goes then.

    Looking forward to helping you. Thank you!

    Plugin Support Mahbub Shovan

    (@mahbubshovan)

    Hi @thenerdynurse

    We hope this message finds you well. We have not received any updates from you for a while regarding your previous issue. Therefore, we assume that your problem has been resolved satisfactorily. If you still require further assistance, please do not hesitate to contact us.

    Thank you for choosing our service, and have a great day!

    Thread Starter thenerdynurse

    (@thenerdynurse)

    I apologize for the delay. This is still an issue.

    This is the page it is happening on:

    https://www.freshrn.com/nursing-student/

    The error message appears like this in the editor:

    The carousel is also no longer available in the block selector.

    I don’t feel comfortable sharing the other items here. Is there a support email I can contact?

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Post Carousel Broken After Update’ is closed to new replies.