Hi @thenerdynurse
I hope you’re having a good day. I’d be happy to assist you further by looking at the issue. Could you please provide me with a link where I can access it? This will allow me to investigate and better understand the situation.
To better assist you, please provide me with your site information. You can find this by going to your WordPress Dashboard, clicking on Tools, selecting Site Health, and finally Info. You can copy the site info to your clipboard from there and share it with me.
Additionally, it would be helpful to have access to your Debug Log. You can do this by accessing your File Manager through cPanel and editing the wp-config.php file. Near the bottom of the file, you will find the line:
define('WP_DEBUG', false);
Please adjust this line to the following three lines:
define('WP_DEBUG', true);
define('WP_DEBUG_DISPLAY', false); define('WP_DEBUG_LOG', true);
We recommend leaving WP_DEBUG_DISPLAY set to be false, as any errors will display on your live website if set to true. Instead, by enabling WP_DEBUG_LOG, you can view the errors in your /wp-content/debug.log file. Finally, please paste this information on PasteBin and share the link.
Thank you for your cooperation.